Paul Warfield Email & Phone Number

Customer Success strategy and planning.

Explorer of our organizations go-to-market frontier and leader of early stage transformational programs with a track record of delivering on audacious big bets that have material company impact.

Spokane, Washington Area

As a member of the Mayor's Cabinet and supervisor of the Constituent Services team, I coordinate the development and execution of the Mayor's strategic policy initiatives, foster the relationship with the City Council, and manage the day-to-day operations of the Mayor's office. Additional COVID responsibilities include the management of the City's CARES Act relief funding and liaison among the regional partner jurisdictions.

Spokane, Washington Area

Salesforce alum. Stepping out of the Cloud to serve my family, community, and church, while recharging the batteries for the next adventure.

Spokane, Washington, United States

Developed and launched a global strategic retention program for high-risk enterprise accounts. Managed all program aspects, including: the use of data and analytics for customer prioritization, close and frequent executive updates throughout development including slides and briefings, and high-touch coordination with the affected account teams in the Americas, Europe, and Asia.

Spokane, Washington Area

Focused on enhancing the way Salesforce does business with their strategic partners. Primary responsibilities included support for new partner onboarding, joint go-to-market, and product end-of-life management. Subject matter expert supporting Deal Desk and Sales Operations on partner SKU’s, including final pricing and packaging approvals. Charged with ownership of key process improvements to improve business metrics and enhance partner trust, including close coordination with legal and intellectual property teams.

Spokane, Washington Area

Managed the success journey for all Salesforce Data.com channel partners with responsibility for onboarding, go-to-market strategy, partner training, and technical support. Worked closely with management on strategic initiatives and supported Business Development through all stages of the deal cycle. Closely collaborated with Sales Operations and Business Operations to improve processes and close business.

Spokane, Washington Area

Public Policy & Legislation: Worked with numerous elected leaders and agency appointees to review, critique, and develop communication strategies on key issues.Campaign Management: Coordinated the complete election life-cycle for several candidates and ballot measures. Experienced in fundraising, data analysis, events, strategic communication, and campaign finance reporting.

Spokane, Washington Area

Developed a new suite of communication tools and technologies to advance the mission and goals of the Association. Worked closely with the CEO, Board of Directors, members, and regional leaders to successfully advocate on behalf of the building trades.

Spokane, Washington Area

Operations - International Sales & Distribution: Managed the worldwide distribution of a library of feature films to over 100 international territories while coordinating with staff in Los Angeles and Berlin. Associate Producer: Supported multiple agencies to coordinate post-production work. Scope of work varied, to include video editing, videographer, graphic design, and other roles.

Master Of Business Administration (M.B.A.), Business Administration

Bachelor'S Degree, Communication

Activities and Societies: Edward R. Murrow School

International Relations, Argentina

International Exchange Student to Argentina via AFS. One year with AFS and my adopted family changed my life and nurtured new horizons.