Senior Project Operations Manager
Current- Act as the main liaison between Adyen and clients, overseeing the rollout and implementation of Adyen solutions at customer sites.- Provide strategic consultancy on crucial payment features such as Dynamic Currency Conversion (DCC), refunds, preauthorization, and advise on optimal local payment methods.- Lead projects for large, complex clients, leveraging comprehensive product knowledge to facilitate efficient and sustainable go-live processes.- Specialize in Unified Commerce, Retail Payments, and Hospitality Payments, offering tailored solutions to meet the specific needs of each industry.- Drive internal initiatives aimed at expanding the scope of project operations and enhancing expertise in hospitality payments.- Utilize experience in implementing Adyen's Partner solutions, including but not limited to Agilysis, Oracle Opera, Oracle Simphony, Protel, Sabre, Hudini, Microsoft Dynamics 365, and LS Retail.