Business Manager
Current- Collaborated with industry leaders to gather market insights and develop new product ideas for 42Signals.com, resulting in successful product launches and increased revenue.- Streamlined outbound sales processes, effectively filling the top of the funnel with qualified leads and meetings, resulting in increased sales productivity and revenue growth.- Drove new business development by prospecting and managing research activities to compile successful campaign target lists, resulting in increased sales pipeline and revenue opportunities.- Utilized in-depth understanding of customer use cases to segment and identify qualified outbound leads via various communication channels, resulting in increased lead conversion and revenue growth.- Developed and launched successful client-nurturing campaigns and account management strategies, including up-sell and cross-sell initiatives, resulting in increased customer retention and revenue growth.- Led large deal closures by effectively demonstrating value to c-level executives and liaising with various stakeholders in the organization, resulting in increased revenue and customer satisfaction.