Technical Lead
Current
Dec 2021 - Present
AeroLeads people directory · profile
Pavan K M Email & Phone Number
Technical Lead
at
ThoughtFocus
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Lead
Location
Bengaluru, Karnataka, India
Company size
Who is Pavan K M? Overview
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Quick answer
Pavan K M is listed as Technical Lead at ThoughtFocus, a with 915 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Pavan K M.
Pavan K M previously worked as Information Technology Support Team Lead at Labcorp Drug Development and IT End User Specialist at Sap Concur. Pavan K M holds Bachelor'S Degree, Bachelor'S Of Computer Applications from Vijaya College, 11Th Main, 4Th Block, Jayanagar, Bangalore-11.(Previous Name: B.H.S First Grade College).
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Email format at ThoughtFocus
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ThoughtFocus
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Profile bio
About Pavan K M
• Having 8.4 years of experience IT Project Management and Operation Management.• ITIL & Project life cycle, Agile SDLC.• Experience in Metrics derivation & Maintenance.• Experience in setting up Process, Process Improvement with CSI model, Data Modelling, Consolidation, Analysis, Quality methods Implementation.• SOP Creation, WI creations, Training and Mentoring.• Prioritization of multiple tasks, self-motivation and time management skills• AWS Basics – IAM, S3, Cloud Watch.Achievements : • Delivering projects within agreed timeframes.• Few Global level commendation (ACE Awards).• Dell Hygiene (Quality) Champion. • Dell Tech Concierge Resolution Champion.• Dell Conversion Champ of the segment.• Few Quarterly awards.• Chess Runner up for the entity. Certifications:1. ITIL V3 2. Prince 2 Foundation and Practitioner.
Current workplace
Pavan K M's current company
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Thoughtfocus
4 roles
Pavan K M work experience
A career timeline built from the work history available for this profile.
Information Technology Support Team Lead
• Developed various process and procedures for internal and external clients.• Established Incident, Problem and Request Management as per ITIL.• Established SLA and OLA.• Creation of IT SOP’s, WI and Process Workflow’s.• Created multiple dashboards as per business need.• Coordinated communications between IT stakeholders during the deployments.• License Management – Co-ordinate, negotiate with vendors during purchase of a product/renewal.• Ensure all issues are being addressed within the defined SLA’s and OLA.• Regular stand up call with the teams to track progress.• Objective setting for the team and regular 1:1 discussions.• AWS Creating IAM Roles users, adding them to group and attaching policy.• Administration of Users using IAM for AWS console access.• Rest API for adding users= to AD group for OKTA.• Monitoring servers through Amazon CloudWatch.• Part of Product Deployment Lifecycle.• Managing OKTA activities for GSS.
Sep 2019 - Nov 2021
It End User Specialist
Apr 2015 - Apr 2017
Client Tech Representative
Jun 2013 - Aug 2014
Team & coworkers
Colleagues at ThoughtFocus
Other employees you can reach at thoughtfocus.com. View company contacts for 915 employees →
NG
Nikhil Gowda N
Colleague at ThoughtfocusBengaluru, Karnataka, India
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NS
Narayana Swamy Naidu
Colleague at ThoughtfocusBengaluru, Karnataka, India
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AM
Akshay M S
Colleague at ThoughtfocusMysuru, Karnataka, India
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AS
Anusha S
Colleague at ThoughtfocusBengaluru, Karnataka, India
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PP
Princy Princy
Colleague at ThoughtfocusBengaluru, Karnataka, India
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AB
Antony Benjamin
Colleague at ThoughtfocusIndia
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NG
Nischal Garg
Colleague at ThoughtfocusWest Godavari, Andhra Pradesh, India
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DB
Daphnezaiiantoinette Bestre
Colleague at ThoughtfocusPhilippines
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DN
Deepa Naidu
Colleague at ThoughtfocusMysore, Karnataka, India
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AN
Ashwini N
Colleague at ThoughtfocusBengaluru, Karnataka, India
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Nikhil Gowda N
Colleague at ThoughtfocusBengaluru, Karnataka, India
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NS
Narayana Swamy Naidu
Colleague at ThoughtfocusBengaluru, Karnataka, India
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AM
Akshay M S
Colleague at ThoughtfocusMysuru, Karnataka, India
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AS
Anusha S
Colleague at ThoughtfocusBengaluru, Karnataka, India
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PP
Princy Princy
Colleague at ThoughtfocusBengaluru, Karnataka, India
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AB
Antony Benjamin
Colleague at ThoughtfocusIndia
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NG
Nischal Garg
Colleague at ThoughtfocusWest Godavari, Andhra Pradesh, India
View →
DB
Daphnezaiiantoinette Bestre
Colleague at ThoughtfocusPhilippines
View →
DN
Deepa Naidu
Colleague at ThoughtfocusMysore, Karnataka, India
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AN
Ashwini N
Colleague at ThoughtfocusBengaluru, Karnataka, India
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1 education record
Pavan K M education
-
Vijaya College, 11Th Main, 4Th Block, Jayanagar, Bangalore-11.(Previous Name: B.H.S First Grade College)
FAQ
Frequently asked questions about Pavan K M
Quick answers generated from the profile data available on this page.
What company does Pavan K M work for?
Pavan K M works for ThoughtFocus.
What is Pavan K M's role at ThoughtFocus?
Pavan K M is listed as Technical Lead at ThoughtFocus.
Where is Pavan K M based?
Pavan K M is based in Bengaluru, Karnataka, India while working with ThoughtFocus.
What companies has Pavan K M worked for?
Pavan K M has worked for Thoughtfocus, Labcorp Drug Development, Sap Concur, and Dell Technologies.
Who are Pavan K M's colleagues at ThoughtFocus?
Pavan K M's colleagues at ThoughtFocus include Nikhil Gowda N, Narayana Swamy Naidu, Akshay M S, Anusha S, and Princy Princy.
How can I contact Pavan K M?
You can use AeroLeads to view verified contact signals for Pavan K M at ThoughtFocus, including work email, phone, and LinkedIn data when available.
What schools did Pavan K M attend?
Pavan K M holds Bachelor'S Degree, Bachelor'S Of Computer Applications from Vijaya College, 11Th Main, 4Th Block, Jayanagar, Bangalore-11.(Previous Name: B.H.S First Grade College).
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