Pavan Krishna Email & Phone Number

⦿Creative, innovative, and forward-thinking Management Executive in Risk Management, large and diversified Team Leadership, Operations Management. A leader who uses an “out-of-the-box” approach including exp in Machine Learning and Artificial Intelligence solutions from fintech's on Critical Issues, explores Strategic Business Problems, Cost Related Challenges, ROI Challenges and implement Market Driven Approach for profit improvements across US, UK, Middle East and Asia Pacific regions.Risk Operations: ⦿Demonstrated capabilities in establishing risk mitigation and internal control policies for effective risk management. Dexterous in balancing large operational teams with a proven ability to taking complex decisions in a high-pressure environment.⦿Deft in FCR Operations, enforcing governance and control within activities/processes across FCR operations. Skilled in local regulators, government bodies, external and internal auditors.⦿Innate strengths in the implementation of Global Minimum Standards of AML Scenarios. Executing best practice-sharing initiatives across Digital Business Service Teams and Onshore Teams and Business Services.Operations & Service Delivery: ⦿Skilled in service delivery functions, to ensure end-to-end ownership of Product, Program, Ops Transformation and Service Delivery Excellence, Change & Problem management, and service requests.⦿Highly skilled in Capacity Management, Resolution Process, and Control Process; developing Business Continuity Plans, Procedures, audit implementation, and Service Standards for Business Excellence to exceed KPIs. Demonstrated ability in setting up targets, implementing SOP & SLA, and variance analysis to maintain CTQ (Critical to Quality)/ CTP (Critical to Process) targets.Program Management: ⦿A technically sophisticated professional with an insightful exposure to IT management, business delivery, roll-out, planning, and vision for future projects, technology management, etc.⦿Skilled in end-to-end project planning and implementation, scheduling, risk assessment & and mitigations, project coordination, project monitoring & reviewing coupled with structured inputs for optimal resource utilization, cost rationalization, and continuous improvement and to ensure project accomplishment within defined time/cost parameters.Team Leadership: ⦿Deft in recruitment, training, mentoring, and selection of technical personnel as well as organizing, planning, and staffing large-scale diversified operations. Identifying, designing, and developing team training & development needs.

Listed skills include Leadership, Six Sigma, Bpo, Banking, and 50 others.