Technical Account Manager
Current- Manage Operations and KRA of 15 members in the Team.
- Build and manage post-sales relationships within assigned accounts. Single point of contact for the account within Microsoft, looking at ways to leverage information and services to help in the customer’s adoption and.
- Identify opportunities within accounts from a product solution and services perspective.
- As a trusted advisor to customers, ensuring they are successful in their cloud vision. Review the architecture and processes and advising on areas for improvement.
- Present technical and business information regarding Microsoft Azure & Dynamics 365 solutions.
- Assisting customers with their Azure & Dynamics 365 project timelines by providing proactive information and guidance from the project conception to completion.