Pavan Kumar Email & Phone Number

Navi Mumbai, Maharashtra, India

Heading the freight management team that caters mainly to the Chemical / Pharmaceutical and Oil & Gas industry. Specialization being transportation of Dangerous Cargo by Air, Sea and Land. one of the few SCM companies that handles Hazardous Chemicals and provides transportation solutions to client through all major service providers ( Carriers). we offer services from and to all the major ports in India and UAE.

Fujairah

Over all In-charge to plan and execute the various phases of the project. Project being setting up of the Fujairah Cricket Council and subsequently to build a sports complex with an International Standard Cricket Stadium. Also head the Marketing of Franchise Cricket team representing the Emirates of Fujairah in the UAET20X tournament. To liaise with various Fujairah Gov. officials to secure permission and land for the project.

Dubai Silicon Oasis, Dubai, United Arab Emirates

Market and Promote the Company products in Security seals and load Securing systems. Developing New customers in Local Market and also in GCC markets.

Karama, Dubai, United Arab Emirates

Promote and Market the various export trade lanes of Hanjin Shipping LLC. Regain lost customers. Maximize Loadings from Existing customers. Customer relationship management.

Karama, Dubai, United Arab Emirates

Head of sales for NVOCC and Freight Forwarding. To put strategies and business plans to maximize the output of the sales team, hence improving revenue and Profits. Develope new business and new trade lanes. Develope new agents and partners to provide wider spectrum of services to our customers.

Satwa, Dubai

To lead and guide the Business Development Executives in the Sales team. To increase and maximize revenue for the Company. was tasked in developing new markets like Africa and CIS.

• To lead and guide a team of 3 business development executives - to increase and maximize the revenue for the sea freight department of the company.• Developing new business and consolidating the existing ones.• Interacting with Principal and Overseas Agents for business promotion requirements.• Conducting competitor analysis by keeping abreast of market trends and competitor moves to achieve market share metrics.• Utilizing the public information and personal network to develop marketing intelligence for generating leads.• Monitoring and keeping collections under control, & ensuring timely recovery of outstanding.• Addressing clients’ queries related to services offered and rates.• Identifying causes for dissatisfaction among customers & taking steps to overcome the same. • Building & maintaining healthy relations with clients; ensuring maximum customer satisfaction for referral business and program.• Putting forward new business proposals and ideas to generate better revenue for the company.

Mankool, Dubai, United Arab Emirates

• Developing new business and consolidating the existing ones.• Interacting with Principal and Overseas Agents for business promotion requirements.• Conducting competitor analysis by keeping abreast of market trends and competitor moves to achieve market share metrics.• Utilizing the public information and personal network to develop marketing intelligence for generating leads.• Monitoring and keeping collections under control, & ensuring timely recovery of outstanding.• Customer Relationship Management• Addressing clients’ queries related to services offered and rates.• Identifying causes for dissatisfaction among customers & taking steps to overcome the same. • Building & maintaining healthy relations with clients; ensuring maximum customer satisfaction for referral business and program.• Operations Management• Anticipating, organizing & presenting information (MIS Reports/ Dashboards) needed by management & client.• Assisting the management in improvement initiatives Reefer specialist • Responsible for providing customer service support to global contract customers of CMA CGM Line. • To canvas for new business and corporate clients from the local market.• To develop new trade routes (Import & Export) for the company.• In charge of all import and export reefer trades in and out of UAE with the exception of Abu Dhabi. • Responsible for the reefer trade of frozen meat and chicken from Brazil.• Was the sole contact with HO and various POLs for the VASCO service from East Coast South America. • Account manager for major clients handled by CMA CGM & ANL (NE) LLC in Dubai and Sharjah.• Provide statistical analysis regarding the market to the reefer department at head office. • Market analysis provided by me has influenced the Head Office Pricing department (Reefer) in determining freight rates to be offered to the market. • Heading the CMA CGM Sharjah branch at the Sharjah Inland Container Depot premises. (Jan 2009 to Dec 2010)

• Joined the organization as a coordinator for sales and operation.• Was responsible in setting up the sales team and system along with the sales manager.• Headed the branch office of Hellmann Worldwide Logistics, Jebel Ali.o Responsibilities being:a. Sale of Company’s products and Customer service.b. Canvassing and servicing of Co-operate Clients.c. Maintaining and follow up of all accounts.d. Check on Market outsatandings and credit facilities of the Clients.e. Reporting to management on all market developments and competitive trends.f. Maintaining an effective operational system to provide timely service and deliveries.

Bachelor Of Arts (B.A.), English Language And Literature/Letters

High School