• Provided strategic and information security advice to management on the use of IT to support agency and its constituents• Built and maintained agency web sites using LAMP and Drupal, providing the agency’s online presence• Managed internal network infrastructure by providing network troubleshooting and end user support in all areas of computer operations• Installed and updated all office hardware and software as needed• Implemented and managed listservs for statewide group of attorneys handling mandated representation (public defenders, legal aid organizations and assigned counsel plans)• Acted as Information Security Officer, Internal Control Officer, and agency IT liaison with ITS and other external governmental and private sector parties

Contributed potential $1+ million in annual savings through implementation of a procurement transaction management system. Utilized project management methodology and processes, inclusive of scheduling, resource deployment, budgeting, quality control and communication. Assigned responsibility for improving performance of various initiatives that had been lagging in performance and managed process to bring initiatives back on schedule. Utilized VBA to modify and maintain Department-wide legacy project reporting system; assisted two Bureaus in the implementation and implementation of up-to-date COTS systems. In all roles, presented monthly verbal and written status reports to IT department executives and staff.

In this assignment, managed all project management process for assigned projects of significant scope. During tenure, extended the scope and penetration of electronic communication between the Central Office and the 33,000 DOCS employees at 70 statewide correctional facilities and other Departmental offices, by migrating E-Mail and mail-enabled applications from the legacy Lotus Notes to the state’s centralized NYSeMail (Outlook/Exchange) and integration of legacy mainframe mail applications, improving communication effectiveness and eliminating redundancy. In addition, provided IT Service Desk support and enhanced service to online users following the NYSeMail migration. Improved workflow management; upgraded Service Desk software, and assisted in the implementation of the ITIL Service Desk model. Documented processes by developing a Project Management Manual for the newly-created Project Management Office; assisted PMO Director’s goal of tracking the project portfolio in MS Project.

Oversaw all project management processes for security projects (WBS, schedule, resource, budget, risk identification and mitigation planning, quality planning and control) and led IT Division’s planning effort for a backup data center, to enable the agency to continue to provide essential services during emergency conditions. Designed and implemented online Information Security Awareness training for all staff and management. Provided guidance to application development project teams on security aspects of new application development projects while concurrently assuring that all systems met compliance and information security policies as well as State and Federal statutes and regulations (HIPAA, Computer Fraud and Abuse Act, NY State Technology Law) and other entities (NYS Office for Technology’s (OFT), Office of Cyber Security and Critical Infrastructure Coordination (CSCIC).

Created, developed, and continually managed and updated entire IT infrastructure for 3 main offices and 60+ attorneys, paralegals, investigators, mitigation specialists and administrators of this new organization tasked with providing legal representation to persons accused of capital crimes and facing the death penalty. Sourced, specified, and procured all equipment, software, and services, with accountability for managing IT procurements and contracts. Enabled more effective infrastructure utilization and efficiency through technology enhancements which were changing giving the growing needs of the organization. Provided training & support to the user community and hosted Computer Committee meetings to identify requirements for business needs and prioritization. Responsible for IT management & administration; developed and managed budgets. Selected talent for the organization and conducted interviews, selected, trained and supervised technical staff. Improved communication by providing status reports to organizational management. Accountable for protecting the confidentiality of sensitive information pertaining to the criminal investigations and trials by developing and administering appropriate information security policies. Promoted collaboration on cases by implementing video conferencing

Recruited as the original Project Coordinator. Documented project management principles and procedures to be followed in the organization for future staff, state and local government agency personnel and private sector corporate partners. Reviewed project proposals submitted by NY state and local government agencies; conducted proposal ratings using pre-defined criteria. Led project teams comprised of agency and CTG personnel, and private sector corporate partners with responsibility for managing the implementation of selected proposals. Identified need for and developed & maintained communications plans, ensuring that input from stakeholders was received and acted upon promptly, and assuring that stakeholders were continually informed. Led and coordinated organizational mission to communicate project results to public and private sector audiences through interim and final project reports, documenting lessons learned, and hosting public demonstrations of the project prototypes. Maintained project management information systems through role as system administrator for internal LAN, and installing and maintaining applications supporting project management activities.

Developed and implemented technological solutions for use in law firms, professional and non-profit organizations based upon their needs, determined through analysis. Built, tested and installed local area office automation networks for word processing, messaging, calendaring, and document scanning. Conducted full-week training sessions in office desktop applications and network operations for staff and management of customer firms.

Participated in drafting of original I-9 forms and regulations implementing the Employer Sanctions provisions of the Immigration Reform and Control Act of 1986. Reviewed and drafted decisions regarding petitions and agency actions dealing with asylum, visa applications, employer sanctions for hiring illegal aliens, and criminal alien deportation actions, and employee grievances and disciplinary matters pending in the Office of Personnel Management and Merit Systems Review Board. Developed and reviewed solicitations and contracts for all automation technology and services within the Office of General Counsel. Advised the General Counsel and senior management on the use of IT to support the legal activities of the INS. Supervised development, growth, operation and security of the Office of General Counsel’s nationwide AMICUS II office automation network; planned and supervised LAN and WAN installations, upgrades and troubleshooting. Coordinated property managers, contractors and agency staff to ensure timely and successful network installations and relocations. In addition, trained and provided technical support to senior management & staff. Responsible for developing and administering the annual $1 million+ automation budget. Developed and reviewed solicitations and contracts for all automation technology and services within the Office of General Counsel.

Represented inmates in NYS Correctional Facilities on matters relating to conditions of confinement. Reviewed disciplinary hearings, parole denials and revocations, sentence recalculations, medical needs and other prison issues. Brought petitions in NYS Supreme Court, handled appeals in Appellate Division and Court of Appeals. Presented monthly educational sessions for inmates on how best to prepare for parole hearings, obtain their criminal records, correct errors, and apply for Certificates of Relief From Civil Disabilities and Certificates of Good Conduct. Led this organization's first computerization in its 7 offices statewide. Developed automated systems and procedures in support of management and litigation goals, and trained staff in computer operation, word processing, and database management.

Specialized in criminal, corrections and domestic relations law. Represented clients in divorce, custody, and criminal matters. Worked with probation, diversion, and legislative personnel to improve non-incarceration alternatives. Obtained protective orders for victims of domestic violence. Appealed parole denials for inmates. Conducted criminal and civil trials and appeals.