• Dynamic and detail-oriented Business Analyst with a proven track record in implementing data quality initiatives using a range of tools including Salesforce CRM, SharePoint, SFDC, • SAP BI, Dashboard, contract management, Excel and others. Experienced in analyzing complex data sets, identifying inconsistencies, and implementing solutions to improve data accuracy and integrity.• Led as the Subject Matter Expert (SME) for process improvement initiatives, collaborating cross-functionally to analyze existing processes and identify areas for enhancement.• Conducted thorough quality checking and reconciliation activities to ensure the accuracy of pipeline forecasting.

• Providing end to end support to sales from quote to Order Process• Helping Sales in Preparing Quotation, Ordering Document and Budgetary quote.• To Provide end to end Global support for sales teams.• To assist in query queues to solve technical issues for the internal sales team to complete the deal.• Handled Different regions like LAD, APAC, JAPAC clients for urgent issues to complete the deal in quarter end.• Provided support to share the correct contract for the partners and resellers agreement by using ORA Docs software.• Good knowledge and Hands-on experience on Oracle sales Cloud, QRS (Quote Request System), GSI.(Global Single Interface/Instance), CPQ (CPQ Configure Price Quoting) and DAS ( Deal Approval System) approval system tools.( Oracle Applications to prepare Quotations for buying products).• Responded to requests raised by internal users (Emails) for various sales applications those are used on a daily basis ( QRS, GSI and DAS).

Train the sales process to generate Leads Working with multi languages like Tamil, English, Malayalam , Telugu, Kannada and quality checking the videos and looping into the sales portal.

Handling stakeholder queries via ticketing tools indicates effective communication and problem-solving skills, while managing high escalations in the case management tool.Provided end to end support for the sales team across all geo regions

Project name :A study on Brand promotional strategies in fab hotels- Analyzed the various types of brand promotion strategies Of fab hotels to promote their service in different channel