Pavithra Prabhakaran Email & Phone Number

Copenhagen, Dk

Aarhus Municipality, Central Denmark Region, Denmark

Copenhagen, Capital Region, Denmark

• Operation of Banking, Card & Payments Industry: Over 10+ years of experience indicating a deep understanding of industry operations.• Scheme Compliance Management: 2 years of experience specifically in scheme compliance management with NETS Denmark, showcasing Scheme, regulatory knowledge, and expertise.• Business Analysis: 8+ years of experience in various aspects of business analysis including refinement, capability, feature, user story creation, backlog management, review, and implementation.• Project Management: Take lead, analyze, and improve products. Experience handling over 50 midsized and major projects such as PSD2 SCA, AFD, OCT, Moneysend, MDES, VTS, Tokenization demonstrating strong project management skills.• SDLC Lifecycle: Participation in all stages of the SDLC with P&E teams, highlighting collaboration and coordination abilities.• Compliance and Regulation: Responsible for ensuring compliance with national and international laws and card scheme regulations, with expertise in understanding and translating Visa/Mastercard scheme rules and regulations into features and user stories.• Industry Involvement: Participation in card scheme conferences representing NETS/NEXI Denmark.• Payments Space Knowledge: Understanding of the payments ecosystem & key players such as issuers, acquirers, merchants, and schemes, indicating a comprehensive grasp of the industry landscape.• Stakeholder Management: Excellent stakeholder management skills both internally, externally & with group functions, highlighting the ability to effectively communicate and collaborate with various stakeholders.• Interpersonal and Analytical Skills: Superior interpersonal and analytical expertise with excellent communication skills, essential for effective collaboration and problem-solving.• Certifications: Certified SAFe 5 Scrum Master with knowledge of agile methodologies, demonstrating a commitment to professional development & adoption of best practices in project management

India

As a Scrum Master of the team,• Standups - Facilitate daily standups (or the daily scrum) as needed.• Iteration/sprint planning meetings – Protect the team from over-committing and scope creep. Aid in estimation and sub task creation.• PI planning - Facilitate PI planning & build roadmap for the next 3 months.• Iteration reviews – Participate in the meeting and capture feedback.• Iteration refinement – Facilitate the refinement meeting and plan the tasks in the next iterations with the PO and the Scrum team.• Retrospectives – Note areas for improvement & action items for future sprints.• Iteration reports – Generate the reports with the velocity and spillover metrics from JIRA board and present to the Agile team and management.

India

• Analyze business requirements and bulletins from card schemes.• Translate functional requirements into technical requirements.• Facilitate communication and collaboration between NETS and external partners to ensure smooth operations and compliance.• Finalize requirements and coordinate testing with schemes and data centers, ensuring compliance and alignment with project objectives.• Serve as a bridge between internal teams and external stakeholders to clarify requirements and address any issues or concerns.• Take ownership of Quality Assurance (QA) processes and Change Advisory Board (CAB) approval for product implementation.• Ensure that products meet quality standards and receive for deployment.• Maintain open communication channels to foster collaboration and resolve conflicts effectively.• Monitor production installations and validate results to ensure compliance.• Conduct root cause analysis of product incidents and issues, implementing corrective actions as necessary to prevent recurrence.• Monitor data quality reports issued by card schemes and conduct necessary analysis to identify and fix issues.• Provide subject matter expertise (SME) review for all SDLC phases.• Conduct certification testing with schemes, acquirers, and issuers to ensure products meet certification requirements.• Review certification sign-off letters from card schemes and document its future reference.• Handle all the scrum ceremonies and build roadmap for PI planning.