Marina Pavlova Email & Phone Number

Non-physical products

• Process and capacity analyze/ optimization.• Improving/ systemizing cooperation between closely collaboratingdepartments. Innovating and applying new technologies in the workplace.Consult with other executives, staff and board members about operations.• Resolving disruptions caused by the errors in the new system.Track, report and follow up errors. Requesting changes in the system.Advising departments about changes made.• Working with invoices: invoicing/ credit/ re-bill/ correction.• Warranty registration; help customers with related questions/ problems.• Assisting accounts receivables/ payables with clearing the accounts,overdue invoices.

Amsterdam Area, Netherlands

• Responsible for Eastern Europe portfolio, including hospitals, universities, corporations and consortia deals with the governmental institutions. • Establishing and monitoring credit limits and payment terms.• Resolving queries both internally and externally related to outstanding invoices. • Timely and effective collection of outstanding debts. • Negotiating payment plans. • Analyzing financial reports to determine risk involved in setting or extending credit limits. • Assisting the Accounts Receivable department with payment allocations and reconciliations. • Analyzing bad debts and handing over accounts to the Legal Collections department.

Munich Area, Germany

KLM Royal Dutch Airlines/ Air France/ Alitalia/ Türkish Airlines/Air Baltic/ UTair• Assist travelers at departures, arrival, transfer areas and the boarding gates, while meeting the safety requirements of passengers and airport personnel. • Passengers’ documentation control and boarding coordination. Process additional charges and new bookings when required.• Reschedule passengers with flight interruptions. • Documentation of all the handled flights.

Estonia, Tallinn

Traffic/ Comprehensive/ Travel/ Accident/ Property/ Liability/ Creditinsurance/ Liability insurance for members of the management board• Advising the clients about the best possible insurance policies and schemes.• Gathering information from the clients to meet their needs.• Researching policies from different insurance companies. • Assembling premiums and handling the accounts. • Preparing records of the policies for the clients. • Maintaining complete reports for the surveyors and the insurance underwriters. • Negotiating for the best terms with the insurers. • Developing and maintaining relationships with the clients. • Keeping clients informed about changes in insurance policies. • Instructing clients on risk management.

Estonia, Tallinn

• Responsible for generating new sales opportunities by developing relationships with new and existing clients. • Sell advertising space on television and websites. • Assisting with market segmentation and preparing marketing materials. • Face-to-face meetings with customers/clients. • Source new clients through personal, professional network and developing relationships with prospective business partners.

Estonia, Tallinn

Sell advertising space in catalogue. Schedule and conduct phone orfacetoface meetings with customers/clients.Source new clients through personal and professional network.