Highly skilled IT Specialist with more than 2 years of experience in Customer Service, Troubleshooting, System Deployment, and end user support. Proficient in a wide range of technologies, with a passion of installation, configuration, maintaining and upgrading Desktop PCs, network hardware and software. I am Known for my ability to diagnose and resolve complex technical issues promptly and effectively. I am well skilled in Active Directory, Office 365, Teams, Outlook, One Drive, SharePoint, Virtualization, Remote Desktop Support, File Sharing, Backup Technologies and ticketing systems. I am seeking opportunities to influence my knowledge in a dynamic and collaborative environment. I can take enough risks and putting extra efforts to get the job done. I am confident that my skills and experience make me a valuable asset to the team, and I am excited about the opportunity to contribute for the growth and success of the company.