Pawan Kumar Email & Phone Number

Presently working in Paul Merchants P. Ltd. (Chandigarh). Administring and Managing Windows 2K3 Network Infrastructure that is based on Dell/IBM (x3400) and Hp(G1 to G5 series)/Compaq Servers.Provide overall technical support assistance to the entire LAN and over 650 pml branches remotely.like anivirus ,Microsoft outlook ,outlook express.all problems solutions.Configure network services and maintain software packages. Configure network devices such as switches, and hubs of Cisco, 3Com,D-Link.Administer LAN activities such as creating user IDs, maintaining the critical back-up records, providing support for applications and printers, applying group policies to restrict the range of control for standard users, and maintaining DHCP and DNS records. Monitor network and Internet performance on ADS and ISA Servers.Install, maintain and manage MacAfee Security Center package. Install, configure, and troubleshoot Thin Clients of Citrix Technology Operating systems :Windows 2000, Win-95/98/XP/vista/win7. Exchange server2010.Exchange server : how to create user in exchange server & ad server how to configure outlook anywhere .join domain manage exchange server.; Worked as Asst. Hardware & Networking engineer. Where my profile was to give service and troubleshoot the laptop & desktops of lenovo for the corporate customers of fore solution Ltd.STRENGTHS:Troubleshoot all the IT hardware and software problems.Resolving issues of wired and wireless, LAN and other networking components hardware Administering windows XP/2000/2003/2008 client-server environment.Interpersonal communication skills. Good at making new relations and at striking quick rapport with almost everyone.

One year worked as a Hardware and Networking Engineer in provide help Desk Support for the entire LAN. Handle and follow up the internet fault cases by phone for all branches serviced by Etisalat. Provide integrated configuration and support for different brands of routers, modems, ports, browsers, and operating systems over LANs and WANs.

Information Technology

Education record

Diploma; Diploma, Computer Hardware And Networking; Computer

basic software installation & Troubleshoot