Director (Client: Financial Services-Capital Group Companies)
Bangalore, Karnataka, In
⭐️IT Strategy: Led multiple IT transformational programs from strategy to implementation.⭐️Delivery Management: Led end-to-end solution delivery for multiple on-prem and cloud solutions products working with development, testing, and business partners.⭐️Managing a global cross-functional team of 200+⭐️Collaboration: Led multi-team projects working with business development, testing, marketing, sales, support, finance, customers, and other key stakeholders.⭐️Alignment: Adept at collaborating with the executive team, business stakeholders to ensure alignment across product features, business and operational priorities, and proposals⭐️Customer escalation management and served as a trusted advisor⭐️Translated business needs into Salesforce and other technology architecture, solution designs, and develop high-level timelines for execution, supporting a portfolio of managed implementation and enhancement projects⭐️Technology Used: Salesforce, ERP SAP, SAP SuccessFactors, HP PPMC, ITSM BMC Remedy, ITSM ServiceNow, Unix, Java, .Net,, SharePoint 2013, Lotus Notes, SCM Tools , Oracle IAM Suite of product