Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems, and inform staff of process, SOP, or status as per standard. Reporting daily issues and reports to the IT manager and managing Daily checklist reports. Support and coordination for service and maintenance of approximately 300 workstations, and printers in Windows Domain Environment. Basic Troubleshooting of Opera V.5.6.18.0, Windows Server 2008 R2 & 2012,2016 DHCP, WIFI, Micros Symphony Backup, Daily Server Backup, Interfaces Troubleshoot Opera Related Issues Working with Hotel Billing Server, Telephone, CCTV, GRMS System, user Issues, etc. Maintaining EPABX Software for the Hotel. Installation of Extended Devices like Printer, Network Printer, Scanner Modem. Maintenance of the entire network of all the offices & and guest network. Handling Meeting Rooms.

Handling Guest Calls by visiting and over the phone. Helping Guests to use the Internet Smoothly including Mail and VPN. LAN and WAN Optimization and Management. VLAN Creation and Management. Associating the Users to the VLANs and implementing the security and other policies. Communicating with the different vendors for the necessary assistance.Adding and removing Nodes over the network. Installation and Maintenance of Wi-Fi Network within the organization and on sites. Extending the Wi-Fi Network according to customer/site needs. Installation and Configuration of Access Points such as Ruckus APs, Cisco, and APs. Recover Data from Hardware or Software failures. Installation and configuration of Windows operating system and other applications and hardware. Involvement in System Upgrades of Hardware & Software. Installing and troubleshooting Hotel Application Software such as Opera, SAP, and Triton Magic Info Digi signage

Taking Server backup Recover Data from Hardware or Software failures. Installation and configuration of Windows operating system and other applications and hardware.Involvement in System Upgrades of Hardware and software.Maintaining the LAN IP address assignment and subnetting for any new implementation.Installing and troubleshooting Hotel Application Software such as Opera, Alif Systems, Touché, WINHMS, Triton, and Fcs. Backup of the user's Desktop and Laptop. Troubleshooting problems O.S. related. Asset Management as well as AMC Management Managing Asset Making work orders and contracts Basic troubleshooting epabx