Pawan Kumar M Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bangalore

• Driving innovation and delivering solutions by leading teams across Cloud Engineering, Digital Workspace Experience/End User Computing, VDI, Web Development & delivering solutions through Infra As A Code.• Playing a role of servant leader for multiple scrum teams ensuring alignment of efforts to the customer & business outcomes. • Assessing current deployment process to identify bottlenecks and implementing solutions towards continuous deployment and continuous integration (CI/CD); evangelizing, implementing, and managing a robust DevOps function. • Partnering with InfoSec to deliver on key information security and IT risk-related initiatives; ensuring compliance with patching and vulnerability policies established within the organization.• Committed to ensuring customer success through a customer-centric approach, leveraging technical expertise to elevate customer satisfaction levels.• Demonstrating ability to delve into technical intricacies, including code exploration, backlog grooming, documentation creation, and data analysis, to unveil patterns and insights.• Being Agile-savvy and resilient, proficient in epics, stories, and lean principles, championing adaptive and efficient software development processes.• Leading cross-functional teams in product engineering endeavors, emphasizing the utilization of contemporary web development technologies to deliver cutting-edge solutions.• Engineering robust IT infrastructure operations strategies, leveraging technologies such as AWS and Azure to ensure the reliability, security, and optimal performance of critical systems.• Leading cost optimization initiatives in data centers through OS platform migrations, VDI Cloud optimization using RI & other auto scalability, hardware refresh - driving efficiency and savings.

Bangalore Urban, Karnataka, India

Responsible for delivering ‘Best in class Associate IT experience’ for ~7K+ user base across the globe. Managing programs on DC to Cloud migration, drive Scale & Efficiency strategic initiatives. Design, implement and support world class end-user-computing solutions(Desktop Virtualization, Platform engineering, Desktop support etc.). Leading a team of highly engaged IT Engineering, Project Leads & IT Operations team.• Driven technology stack transformation across multiple Business units to migrate the workloads to the cloud• Design, implement and support world class end-user-computing solutions (Desktop and application Virtualization, Conducting Method adoption workshops, Cloud Migration approach workshops, Wave planning, GO-NO-GO and Runbook review Meetings• Developed a strategic roadmap and vision to improve resiliency and standardize the cloud platform on Azure.• Lead the team of application support engineers on all internal web apps.• Established and chaired a technology innovation committee, fostering a culture of continuous improvement and driving the adoption of emerging technologies.• Spearheaded the implementation of a comprehensive cybersecurity awareness training program, reducing security incidents by 30% within the first year.• Oversaw mentoring, established standard operating procedures, and managed change and incident resolution processes.

Bangalore