As a Technical Support Engineer and System Administrator with 1+ years of experience, I possess a range of technical skills that contribute to my ability to excel in various IT roles. My programming knowledge encompasses beginner-level proficiency in languages such as C, C++, HTML, and Java. I have a solid understanding of Linux commands and am familiar with FIGMA, a collaborative design tool. Additionally, I have hands-on experience with Microsoft SQL Server 2019 and Microsoft Dynamics NAV 2016, including installation, upgrades, backup, and restorationFurthermore, I am skilled in providing installation, troubleshooting, and support for Microsoft Windows operating systems (including Windows 8, 10, and 11) and Microsoft Office Suite. I can efficiently set up and troubleshoot Wi-Fi networks, printers, and CCTV systems. Moreover, I have the capability to diagnose and resolve hardware-related issues on desktops and laptops. My strong communication skills and ability to work well under pressure have allowed me to consistently exceed customer expectations and ensure a high level of customer satisfaction.I am passionate about technology and enjoy staying up-to-date with the latest trends and best practices in IT support. I am always seeking new opportunities to learn and grow in my field, and am excited to bring my skills and experience to a dynamic and innovative team