Provide senior program leadership as Product Owner, driving innovation within artificial intelligence (AI) enterprise solutions. Guide the development and delivery of continuous program improvements and critical initiatives, leveraging AI capabilities to deliver improved experiences, operational efficiency, and risk management. Manage business proposal development, large-scale budgeting, and complex financial analysis. Develop and deliver presentations to executive management.— Manage project portfolio with projected annual ROI of $200MM. — Lead long-term and short-term strategic planning, maintaining a sense of urgency and accountability for achievement.— Coach, develop, and mentor a high-performance team of Project Managers, Implementation Consultants, Data Scientists, Architects, and Business Analysts.— Currently building and defining the scalable portfolio management process, program trend analytics, and financial/demand forecasts to deliver on multi-year objectives.— Partner across diverse lines of business to achieve strategic goals by exploring new opportunities to apply AI models and analytics within existing workflows as well as potential new business lines. — Drive project success, building project plans, removing roadblocks, and adapting to shifting priorities in Agile environment.— Conduct in-depth business analysis of organizational metrics, ROIs, and KPIs to ensure profitability.

Provided strategic program management and enterprise project sponsorship for VoIP. Oversaw vendor management and contract negotiations. Implemented project management best practices, including risk logs, financial tracking, workbooks, checkpoints, resource utilization, scorecards, RACI, and SharePoint. Oversaw procurement, regulatory compliance, database reviews, construction requirements, third-party applications, client training, and test plans.— Built and implemented program processes for infrastructure voice program and network services supporting the expanding healthcare environment consisting of 387 facilities and 155K+ telecommunication devices reaching 200K+ employees.— Successfully delivered Cisco infrastructure to medical centers and regional offices across the enterprise. Provided strategic program leadership throughout the lifecycle from concept, design, and building to testing, implementation, and closeout.— Developed and executed the multi-year program roadmap as well as implementation and deployment plans.— Presented to business and IT leadership across the company, establishing clear objectives and annual strategic plans.— Key business manager overseeing PMO, project planning, business analysis, technical, and engineering aspects.— Led teams of internal/external Project Managers and specialists spanning business, IT, and third-party vendors.— Performed data analysis to drive on-time program success, measuring milestones and financial trends to identify risks. — Major contributor in developing and maintaining the enterprise telephony plan of record.— Developed and refined program processes, cost models, demand forecast models, and analysis.

Excelled as Program Manager for HIPAA / NCPDP D.0 program.— Led the enterprise compliance upgrade to secure $1.2B+ in revenue generated by Medicare line of business through the processing of 20M transactions/claims.— Managed nationwide team deliverables, daily operational aspects, and timelines.— Oversaw project design, functional specs, requirements, test cases, risk, QTP Pro, SharePoint, and financial control tools.— Managed the remediation of systems, points of sale, regional member record numbers, data warehouses, and external network pharmacies. — Provided vendor management, defining scope of work, service-level agreements, and steady state support.

Senior Project Manager for MS Vista deployment affecting 200k employees with remediation and readiness of 1900 applications.— Led deployment planning and execution across global enterprise, achieving project goals in a timely, cost-effective manner.— Drove change management, effectively working with stakeholders and business representatives.— Managed project lifecycle documentation, vendors, contract negotiations, and milestones.— Successfully delivered enterprise-wide Citrix, Timbuktu, E-Fax, MS Remote Desktop, application packaging and distribution, data encryption/migration, and recovery solutions.

Business and Technical Solutions provider responsible for the execution of project management tasks & deliverables in compliance to company policies and standards, with emphasis in concepts, practices, techniques and methodologies relating to project management, emerging technologies and information systems.Analysis, execution, risk management identification, and mitigation planning.Oversees the execution of managerial duties including IT staffing and budget requirements, salary administration, candidate recruitment and selection, employee discipline or termination, personnel administration, key performance indicator goals, risk identification and analyses, training and motivation of staff and team building. Also informs IT senior management of critical and/or outstanding issues that may affect business initiatives as well as supports IT Unit and Section Managers with timely resolution to critical or outstanding issues.

Practices and techniques of project management demonstrating successful project management experience and knowledge, particularly on moderately and highly complex projects.Implemented network-wide ADS, RIS, Terminal Server, Veritas, Wininstall, roaming profiles, backup solutions, management tools (SNMP and VNC), Remote Access, network design, central file access location, security policies and security templates.Responsible for departmental budgeting, new hires, procedures, day-to-day task delegation, local high school / college internship program, cost effective hardware / software research and purchasing.Participates in negotiations with potential clients; assisting clients in the development of business plans, strategies and approaches to take advantage of business opportunities.