Payal Raval Email & Phone Number

United Kingdom

Toronto, Ontario, Canada

• Currently working as one the key tester for Global SAP implementation. • This requires from gathering and translating blue printing documentation, writing functionality requirement based on current business processes and transferring it into test cases.• Testing all different functionalities from client data to financial impacts in test environment based on business steps identified.• Effectively working towards Quality assurance of business processes and steps identified. • Developing global system processes and training plans with help of other global testers on few key business processes.• Performing integration testing of different system modules and testing end to end processes on client data.• Leading testing and implementing retroceded and claims functionalities for North America business unit.• Raised few key issues on system functionalities and effectively worked in providing solution• Analyzing business problems and recommend solutions or enhancements within the system to address the issue.• Successfully gathered business requirements and worked closely with data team on mapping and testing full cycle of claim maps and signed off few high profile client maps.• Constantly maintaining testing schedule and working closely with team members and manager to giving daily updates on it.• Developing a deep understanding of the system and act as the liaison between the business units and vendors on system issues.• Working closely with global testers to test global functionalities including unit testing.• Working closely with vendor on project implementation and defect management.• Running and testing HANA reports and providing business requirement accordingly.

Toronto, Canada Area

• Analyses, interpret, validate and record accurate details of client data reporting using high technical skills.• Conducting trending analysis on client reported data to identify and escalate any financial impacts or business risks from reporting anomalies to stakeholders and senior management regularly and as and when required.• Responsible for managing all aspects of the client data from end to end.• Analysed, reported, reconciled and pay out yearly Experience refund to respected client in timely manner.• Responsible for timely completion of data loading and keeping suspense clean. • Develop and deliver training to new hires (RA) on manual accruals and in depth treaty understanding of respected clients.• Ensure that data is validating before and during input into system, Resolving complex data integrity issues as they arise, Handle all changes to clients reporting formats/mapping.• Ensure data consistency between multiple systems is maintained at all levels/areas.• Successfully participated in various high profile Projects regarding client audit/client data anomalies and reconciliation between actuarial extract vs. client reported data and treaty compliances. • Closely working with underwrites on newly placed business/ retention checking against retention schedules and helped making decision on special facultative lives.• Performing Risk management regularly by leading client onsite and desk audits. • Maintaining and managing all client audit issues and keeping track of financial impacts and escalating and reporting as and when required to senior management.• Maintained and ran manual accrual reports for business unit and worked closely with finance on any issues regarding manual accruals.• Effectively participated and maintained meeting minutes of monthly Finance/Ops and corporate actuarial meetings and addressed all client data related issues in clear and concise manner.

123 Front Street, Toronto, Canada

• Analyzed client data in details using high technical skills and recorded and reported or escalated and financial impacts of data reports to internal/ external stakeholder and to senior management directly.• Prepared and analyzed various internal allocation processes and complex spreadsheets.Responsible for timely completion of monthly JE’s , clearing unallocated cash. • Accurate and timely completion of assigned monthly, quarterly, yearly NAIC accounts reconciliations• Implemented new accounting procedures for update or simplification and prepared documentation for future references.• Successfully lead internal/external client’s audits and prepared Audit reports.• Responsible for completion of Accruals process and loading into accounting system every month. • For Canada Unit, Lead monthly life and CI retro processing and reporting including communicating with pool members and respond to their requirements, queries on timely manner. • Set –up and maintaining over- retained policies as per retro agreements (ceded treaties).• Coordinating between Data loading team, client and Actuary team to ensure monthly data load meet admin system metrics and specifications.• Lead Canada branch for implementing/testing new accounting system (TAMIS) for North American Life and Health.• Participated as strong contributor for testing/implementing new admin system in 2011 for North American Life and Health. Performed wing to wing testing from Canada side before final implementation of Unity system. • Prepared requirements and participated in designing and testing and ran monthly, quarterly BO (Business Object) reports for Canada branch.

Toronto, Canada Area

 • Analyzed all new claims and determine complete and incomplete claims submission and did proper follow-ups with branch, health inspectors and claimant for incomplete claims received.• Set up new claims into system with accurate group and policy number and also determining missing information on claims.• Served as initial point of contact for the bank branch and claimant.• Requested information from internal underwriting dept. and finance as and required. Followed up with internal department in timely manner.• Sent proper follow-up letters to client on time-to-time basis and also sending abeyance letter when information is not received in timely manner.

Toronto

 Prepared and analyze various internal allocation processes and complex spreadsheets. Updated Systems by premium remitted by clients on daily basis. Audited and verified Accounting statements produced by system on day-to-day basis. Handled all manual claims accounting overpayments. Updated system and files accordingly. Checked premium statements to ensure that the correct premium and tax information for all applicable benefits have been remitted.  Investigated problems related to claim files regarding overpayments, implemented adjustments or corrections into systems as and when necessary. Used/Designed queries to retrieve information from Access database. Worked and helped into implementation projects as a responsible team member.  Implemented new accounting policies and procedure in evolving, fast changing environment.

Markham

 Handled all incoming-outgoing correspondences for Claims department. Record keeping, made spreadsheet of regular expenses, legal expenses according to claims.  Sorted regular incoming invoices for accurate coding and appropriate authorization. Sent proper claim forms, cheques to clients as required on daily basis with high accuracy. Kept an inventory of regular stationery items used and order new ones accordingly. Handled day-to-day office activities and multiple tasks in fast paced, evolving environment.