● Supports daily customer service activities and initiatives for a number of providers concerning complex issues while achieving the company’s standards of quality ● Receiving, investigating and resolving all provider inquiries timely and accurately● Maintained accurate, timely flow of information by completing thorough provider inquiries and updating our communications system on provider inquiry status to confirm we have and our keeping the most accurate information on our patients and… Show more ● Supports daily customer service activities and initiatives for a number of providers concerning complex issues while achieving the company’s standards of quality ● Receiving, investigating and resolving all provider inquiries timely and accurately● Maintained accurate, timely flow of information by completing thorough provider inquiries and updating our communications system on provider inquiry status to confirm we have and our keeping the most accurate information on our patients and benefits given ● Staying up to date on any new policies or provider handling guidelines implemented by BCBST● Educating providers to ensure resolution is achieved on first contact to assure excellent customer service to each and every provider ● Clearly and precisely documenting all Information given and reviewed during provider Inquiry calls to assure we are up to date and giving correct information Show less

• Educate, advise, and assure smooth loan application process for borrower• Working with MLC, Processor, Underwriter and Closer to ensure a clean final loan package, updating account information, and reviewing loan files • Analyzing credit scores and reports and seeing what could help the borrower, analyzing creditworthiness and repayment risk • Interviewing applicants to determine financial eligibility and feasibility of granting loans• Determining all applicable ratios and… Show more • Educate, advise, and assure smooth loan application process for borrower• Working with MLC, Processor, Underwriter and Closer to ensure a clean final loan package, updating account information, and reviewing loan files • Analyzing credit scores and reports and seeing what could help the borrower, analyzing creditworthiness and repayment risk • Interviewing applicants to determine financial eligibility and feasibility of granting loans• Determining all applicable ratios and metrics and set up debt payment plans, confirming ratios meet guidelines • Reach out to centers of influence to gain referral sources, as well as work with assigned bank branches to build a partnership for referrals• Staying up to date on the new policies and rates, current market conditions and policy guidelines Show less

• Helping to process clothing once it has arrived from the truck, unpacking, putting it into its correct departments, as well as sizes • Pushing items onto the floor, and marking the prices down on older items, displaying and straightening them into the correct aisle or racks, making sure the isles are organized and clean• Checking guests out as they are ready to purchase their items, applying discounts or processing TJX credit card requests, as well as accepting returns and processing… Show more • Helping to process clothing once it has arrived from the truck, unpacking, putting it into its correct departments, as well as sizes • Pushing items onto the floor, and marking the prices down on older items, displaying and straightening them into the correct aisle or racks, making sure the isles are organized and clean• Checking guests out as they are ready to purchase their items, applying discounts or processing TJX credit card requests, as well as accepting returns and processing refunds• Being ready for shipments to come in and be processed in a timely manner by setting up stations and dividers to properly sperate, as well as to dispose of trash/boxes accumulated from the delivery. Afterwards checking that all the shipment has arrived accordingly• Organizing, and straightening product(s) and making display to show new promotions, or sales we have at the current moment, as well as making sure all merch is put into the correct place, and looking satisfactory Show less