Payton Glenn Email & Phone Number

Winston-Salem, North Carolina, United States

Winston-Salem, North Carolina, United States

- Performing management duties including purchasing supplies and overseeing four employees.- Creating documentation, policies, and procedures for office use to be implemented throughout Pearson Vue test centers in all 50 states. - Mentored, trained, and educated four employees on company policies to improve employee performance and insure top tier customer service.- Collaborated with two supervisors to implement changes and revamp testing operations by simplifying daily processes.- Analyzing situations and utilizing strong negotiation skills to quickly resolve customer queries, resulting in 97% customer satisfaction.- Memorized details of 350+ different items to give customized experiences to each customer.

Winston-Salem, North Carolina, United States

- Collaborated with Director of Gameday Operations to development of scripts, promotions, and pre-game activities. - Conducted various marketing activities including merchandise giveaways, sponsor promotions, raffle sales, ticket sales, and intermission fan involvement activities.- Oversaw operation of team store by coordinating point of sale transactions, managing funds, and stocking merchandise inventory, while providing exceptional customer service.- Organized preparation of a 3,150 seat multipurpose arena for a sporting event.

Bachelor Of Science - Bs, Marketing

Associate Of Arts - Aa, Business/Commerce, General

High School Diploma