Patricia Brueschke Email & Phone Number

• Execute the enterprise Simpplr platform intranet content management strategy for the home page and team sites
• Act as the intranet platform business liaison to IT
• Consult on and implement improvements to the employee experience
• Develop and refine communications processes and tools to maximize the impact on the organization
• Manage Internal Communications Team presence on SharePoint
• Represent Internal Communications on SharePoint governance project team

• Managed content and operations on Sitecore platform enterprise intranet used by more than 3500 global professionals until decommissioned in April 2024
• Served as business lead for the enterprise Atlassian Confluence wiki transition project to migrate 35,000 pages of content and their permissions, attachments, and formatting to SharePoint, partnering with a technical.
• During Confluence wiki platform operations, prioritized business needs, documented processes, managed permissions and archiving, developed training, and partnered with IT as the primary site administrator
• Consulted on content governance and employee experience related projects
• Wrote and executed communication plans and UAT scripts for various system upgrades

• Led the research, process development, implementation, and operationalization for Title V grant strategies to increase online high-need student success by 10%, including a new online course quality rubric and peer.
• Conducted rubric and peer review research, created program materials, and developed processes for peer review scheduling, master course shells, and rubric updates
• Investigated online student readiness tools, tested and configured content for the approved tool SmarterMeasure, and coordinated its implementation with IT, Marketing, and Counseling & Advising
• Managed a Spring 2018 email campaign, distributed via Civitas by Institutional Effectiveness, to increase retention and enrollment of a targeted group of more than 2500 online students
• Consulted on new online and hybrid course development processes, resources, workflow and strategy
• Reported on flexible learning models at other institutions, drafted formal institutional definitions for instructional modalities, and led updating adopted definitions online and in print for consistency of course.

Chicago, IL

• Designed and implemented intranet strategies and processes to support over 6000 audit, tax, and advisory professionals in the U.S. and India
• Promoted a knowledge sharing culture through awareness and adoption programs to diverse internal audiences and increased usage of existing solutions
• Built strong relationships across all levels of the firm, advising on ways the KM/intranet and collaboration tools can enable strategic priorities and integrate with key business processes
• Managed intranet projects and ensured appropriate stakeholder and business needs were met
• Partnered with IT on intranet application support, including prioritizing bug fixes, enhancements and maintenance, while balancing IT effort, technical limitations and business needs
• Contributed to key strategic culture, communication, growth and talent initiatives, bringing a firm wide, collaborative viewpoint

Chicago, IL

• Instrumental in initial implementation and ongoing operations of a customized SharePoint based intranet/KM system with 50 communities of practice, 15,000 content items, 6000 people skills profiles, and a formal taxonomy
• Advised content administrators on effectively managing their communities of practice
• Created and delivered learning solutions for internal end users and content administrators
• Consulted on internal initiative communications and change management strategy and worked collaboratively with Internal Communications function
• Managed the methodology for intranet community building, content management, and operations processes
• Tested system point releases

Lincolnshire, IL

• Managed the HR intranet used by 27,000 employees globally
• Launched HR intranet to Latin America and India, including conducting a current state and desired state assessment, improving site structure, and utilizing change management strategies
• Consulted with internal communication professionals to strategically coordinate message delivery and change management across the firm, ensuring consistency, compliance, and accuracy
• Coordinated QA testing resources on projects in a blended onshore/offshore model

Lincolnshire, IL

• Built relationships with internal subject matter experts and managed their content updates on the HR intranet, consistently exceeding service level agreement for implementing updates
• Representing HR, recommended strategic enhancements to the public Hewitt.com site
• Created and maintained detailed functional requirements, documentation and training materials for internal web-based HR applications
• Wrote and executed test cases and logged defects for web-based HR applications in development

Chicago, IL

• Managed cross-functional intranet site building projects concurrently, contributing to the successful launch of more than 20 sites supporting up to 25,000 users globally
• Edited content, defined taxonomy and navigation schemes, and developed training materials
• Performed usability analyses and assessed results
• Defined and implemented process enhancements for the client connectivity extranet initiative

Mba, Business Administration

Activities and Societies: Beta Gamma Sigma Honoree.

Bs, Business Administration

Graduated with Honors.