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Patrick Cabangon Email & Phone Number
AI Chatbot Designer
at
Insider Perks
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
AI Chatbot Designer
Location
Mandaluyong, National Capital Region, Philippines
Company size
Who is Patrick Cabangon? Overview
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Quick answer
Patrick Cabangon is listed as AI Chatbot Designer at Insider Perks, a company with 10 employees, based in Mandaluyong, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Patrick Cabangon.
Patrick Cabangon previously worked as AI Content Creator at Insider Perks and Customer Experience Team Leader - OIC at Telus International Philippines. Patrick Cabangon holds Bachelor Of Science - Bs, Development Communication from University Of The Philippines Los Baños.
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Insider Perks
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Profile bio
About Patrick Cabangon
I have mainly worked in the BPO industry since 2015. Starting off as a Virtual Assistant for Real Estate Investors in the US catering to daily tasks they need done in order to smoothly run their businesses. I was then promoted to a Team Lead after a few months where I maintained client relations and onboarded new clients on how they can properly utilize our services. I would also initially be the one to handle tasks that the client provides in order to get the idea of what and how they want it done then relay it to my team so I can handle other more demanding tasks. I would also check the output done by the team before sending it over to the the clients. Afterwards I joined a bigger company where I learned what it takes to be a Call Center Agent and further honed my customer service skills. I then joined Telus International where I used my customer service skills to perform and succeed in order to be recognized and applied for higher positions available. I chose to join the Customer Experience Team where we are tasked to make sure that the frontline team members are properly following all guidelines and are providing the best possible customer experience to the customer. Here I learned more about what it takes to improve the customer experience and gained skills like creating reports using data coming from Google Sheets. This is where I also learned more about data analytics and how I can properly present it to the people needing the data.
Current workplace
Patrick Cabangon's current company
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Insider Perks
7 roles
Patrick Cabangon work experience
A career timeline built from the work history available for this profile.
Ai Content Creator
Current
Jul 2023 - Present
Customer Experience Team Leader - Oic
In charge of leading a team of Customer Experience Analysts making sure that all needed outputs are done in a timely manner and providing coaching for them to improve their skills and let them grow to pursue higher positions. Also handled client relations involving Customer Experience data specifically regarding Quality and Customer Satisfaction findings.
Nov 2022 - Apr 2023
Customer Experience Analyst
The main responsibility is to audit interactions between the frontline team members and customers to ensure that processes are properly followed and the best customer experience is provided. Also produced reports to show Team Leads of the frontline team members what they should work on to provide the best possible customer experiences. Would also create.
May 2019 - Nov 2022
Customer Service Representative
Handled customer inquiries regarding our products and help them to set it up and maintain it. Would also assist with troubleshooting any issues the products encounters and provide any compensation for any unfixable issues. Would also, at times, upsell other products which may be a better fit to the customers' lifestyle. Handled calls and emails from US and.
Jun 2018 - Apr 2019
Customer Service Representative
Handled a Auto and Home Insurance account catering to the needs of the customer to make changes or payments on their plans. Would also sell upgrades to their premiums in timely instances.
Nov 2017 - May 2018
Team Leader
Frontline Virtual Services
Lead a team of VA working for Real Estate Investor clients where I would talk with the clients regarding the tasks they need done and would disseminate to the team. If special tasks are needed to be done I would be the one to initially do it with the client until they are satisfied and would teach the team member how it needs to be done. Also in charge of.
Oct 2015 - Aug 2017
Team & coworkers
Colleagues at Insider Perks
Other employees you can reach at insiderperks.com. View company contacts for 10 employees →
ST
Sheane Tolentino
Colleague at Insider PerksMuntinlupa City, National Capital Region, Philippines, Philippines
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LC
Lisa Chocholik
Colleague at Insider PerksChestermere, Alberta, Canada, Canada
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TB
Theryce Bernardo
Colleague at Insider PerksPhilippines, Philippines
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MO
May Olivia Sayson
Colleague at Insider PerksCebu, Central Visayas, Philippines, Philippines
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AS
Aly Samonte
Colleague at Insider PerksCalapan, Mimaropa, Philippines, Philippines
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RG
Russell Gwynn Tan
Colleague at Insider PerksMetro Manila, Philippines
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KV
Kendra Veverka
Colleague at Insider PerksGreater Cleveland, United States
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Sheane Tolentino
Colleague at Insider PerksMuntinlupa City, National Capital Region, Philippines, Philippines
View →
LC
Lisa Chocholik
Colleague at Insider PerksChestermere, Alberta, Canada, Canada
View →
TB
Theryce Bernardo
Colleague at Insider PerksPhilippines, Philippines
View →
MO
May Olivia Sayson
Colleague at Insider PerksCebu, Central Visayas, Philippines, Philippines
View →
AS
Aly Samonte
Colleague at Insider PerksCalapan, Mimaropa, Philippines, Philippines
View →
RG
Russell Gwynn Tan
Colleague at Insider PerksMetro Manila, Philippines
View →
KV
Kendra Veverka
Colleague at Insider PerksGreater Cleveland, United States
View →
1 education record
Patrick Cabangon education
FAQ
Frequently asked questions about Patrick Cabangon
Quick answers generated from the profile data available on this page.
What company does Patrick Cabangon work for?
Patrick Cabangon works for Insider Perks.
What is Patrick Cabangon's role at Insider Perks?
Patrick Cabangon is listed as AI Chatbot Designer at Insider Perks.
Where is Patrick Cabangon based?
Patrick Cabangon is based in Mandaluyong, National Capital Region, Philippines while working with Insider Perks.
What companies has Patrick Cabangon worked for?
Patrick Cabangon has worked for Insider Perks, Telus International Philippines, Sitel Group, and Frontline Virtual Services.
Who are Patrick Cabangon's colleagues at Insider Perks?
Patrick Cabangon's colleagues at Insider Perks include Sheane Tolentino, Lisa Chocholik, Theryce Bernardo, May Olivia Sayson, and Aly Samonte.
How can I contact Patrick Cabangon?
You can use AeroLeads to view verified contact signals for Patrick Cabangon at Insider Perks, including work email, phone, and LinkedIn data when available.
What schools did Patrick Cabangon attend?
Patrick Cabangon holds Bachelor Of Science - Bs, Development Communication from University Of The Philippines Los Baños.
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