Patty Buhrman Email & Phone Number

United States

Motivate, Train and Recruit.Teach skin care and color cosmetics.Having fun and making money!

Dayton, Ohio Area

Manage a 7 million dollar plus book of business for multiple clients including Mary Kay, Greyhound and Continental Air Lines. Maintained daily communications, inventory control, event co-ordination, budget constraints and system modifications to meet business needs of uniform program for each client. • Implemented 2012 Mary Kay Career Apparel program launch.• Trained internal and external resources on new uniform programs.• Managed 3 week uniform expo open to over 50,000 users.• Performed quality inspections in both factory and distribution center.• Coordinated a week long fit session for over 7,000 users.

Only Business Analyst supporting multiple clients including a large national bank. Managed daily communication and system modifications to meet business needs of commercial card clients. Identified user issues and created solutions to resolve problems. • Implemented European Chip and Pin MasterCard product which allowed client to expand into global market.• Designed, managed and implemented system updates to support European direct debit process which enables clients to obtain account payments more efficiently and with fewer rejects.• Prepared billing uploads for the Commercial Card Invoicing System and retrieved invoicing information to submit to my client to facilitate client payment.• Conducted on-site and web-based training to enable new clients to learn how to use commercial card system.• Worked with clients to determine project requirements and manage project through implementation.

Provided daily production support in a multi-client environment for both mainframe and web applications. Programmed on multiple platforms including the following languages: COBOL, JCL, HTML, FrontPage, ASP, Crystal Reports and Access.•Developed a web application that allowed access to the policies and procedures database that was used to service clients. This allowed for geographically dispersed employees to use one standard set of procedures. •Developed and maintained the intranet, internet and web applications for account. Implemented several corporate redesigns to the account intranet website. Produced and published the accounts monthly newsletter.

Took in-depth training in various mainframe tools and languages to enable client support. Independently trained to build knowledge in client server and web based tools to broaden team abilities. Promoted to Information Analyst. Determined software needs to web enable access databases for use in various geographical locations.Designed and developed the first web based system which stored various support procedures to maintain consistency.

Provide client support through the new account sales position as well as the bank teller line. Only representative with foreign currency knowledge in the region.Maintained and distributed foreign currency for all branch offices in the Southern Ohio region.Responsible for daily balancing, maintenance, order requests, and shipment of currency for the branch vault.Sold products and services directly to bank clients, including deposit accounts, CDs, and lock-boxes.

Bs, Management Information Systems

Education record