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Johnson Tse Email & Phone Number
Principal Software Analyst
at
Genesys
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✓ Verified July 2026
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Profile completeness 86%
Who is Johnson Tse? Overview
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Johnson Tse is listed as Principal Software Analyst at Genesys, a with 8432 employees, based in Canada. AeroLeads shows a matched LinkedIn profile for Johnson Tse.
Johnson Tse previously worked as Senior Manager, Development at Genesys and Software Developer at Voicegenie Technologies Inc. Johnson Tse holds Bachelor Of Mathematics, Honours Computer Science (Co-Op) Software Engineering Option (Graduated With Distinction) from University Of Waterloo.
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Email format at Genesys
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Genesys
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Profile bio
About Johnson Tse
Proven track record of relentless drive for innovation, continuous improvement, commitment and leadership. Experienced software professional with a Bachelor of Mathematics Honours Computer Science (Co-op) Software Engineering Option degree (Graduated with Distinction) from University of Waterloo.
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Johnson Tse's current company
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Genesys
6 roles
Johnson Tse work experience
A career timeline built from the work history available for this profile.
Senior Manager, Development
CurrentResponsible for building highly scalable, resilient, and secure microservices that handles call and digital recordings on Genesys Cloud. Microservices are running in 11 geographical regions around the globe, handling 5000 requests per minute.★ Activities and Awards:- Genesys MVP award (2021)- WEM Heros (2020)
Sep 2020 - Present
Principal Software Analyst
Responsible for the design and implementation of multiple cloud-based microservices running on Amazon Web Services (AWS)Projects worked on including:Genesys Workforce Engagement Management components (AWS technologies: Cloudformation, Lambda, Step Functions, DynamoDB, EC2, S3, Redis,Programming languages: Java, Python, Node.js, Other tools: Sumologic, NewRelic)Genesys Management Layer Components and Common Libraries (C++, TLS, Messaging and Sockets)Genesys Administrator… Show more Responsible for the design and implementation of multiple cloud-based microservices running on Amazon Web Services (AWS)Projects worked on including:Genesys Workforce Engagement Management components (AWS technologies: Cloudformation, Lambda, Step Functions, DynamoDB, EC2, S3, Redis,Programming languages: Java, Python, Node.js, Other tools: Sumologic, NewRelic)Genesys Management Layer Components and Common Libraries (C++, TLS, Messaging and Sockets)Genesys Administrator Extension (Java, Spring, Hibernate)Genesys Voice Platform (C++)★ Activities and Awards:- Genesys 2020 Innovation World Cup - AMER Region Popular Vote 1st Place Winner and 2020 finalist (2020)- Genesys 2019 Innovation World Cup - World Champion (2019)- Genesys 2019 Innovation World Cup - Markham Edition 1st Place Winner (2018)- CTO Award - Architecture (2018)- CX Warrior Award (2018)- Genesys Security Advisor Certification (2016)- Member of Genesys Gennovator Program (2014)- Going the Extra Mile GEM Emerald Award (2014) - Going the Extra Mile GEM Sapphire Award (2013) - Genesys Answering The Call Award (2008)- Genesys Answering The Call Award (2007) Show less
May 2006 - Sep 2020
Software Developer
Responsible for multi-threaded development and integration with various Automatic Speech Recognition and Text-to-Speech engines, using C++. Extended Session Initiation Protocol (SIP) stack with Secure SIP support in C++. Worked on the Operations, Administration & Management layer of the VoiceGenie VXML platform using Java.Additional responsibilities include hosting daily showstopper meeting, on-site visit to resolve customer issue in Europe and US.
Jan 2003 - May 2006
Software Developer (Co-Op)
As part of the DB2 Engine Query Optimization Team, developed tools written in C to analyze DB2 database engine query optimization decision correctness★ Received outstanding co-op workterm evaluation
May 2000 - Aug 2000
Groupware Developer (Co-Op)
Developed intranet based project management system to help the organization achieve Capability Maturity Model Level 3 assessment.★ Received outstanding co-op workterm evaluation
Jan 1999 - Aug 1999
Team & coworkers
Colleagues at Genesys
Other employees you can reach at genesys.com. View company contacts for 8432 employees →
RG
Raginaul Gallegos
Colleague at GenesysMetro Manila, National Capital Region, Philippines
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GR
Gareth Rees (Ccxp)
Colleague at GenesysLondon Area, United Kingdom
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LP
Lavanya P K
Colleague at GenesysChennai, Tamil Nadu, India
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ID
Iurii Demchenko
Colleague at GenesysScarborough, Ontario, Canada
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JL
John Lord
Colleague at GenesysCanberra, Australian Capital Territory, Australia
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OL
Oscar López
Colleague at GenesysNaucalpan De Juárez, México, Mexico
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LE
Lilah El-Halabi
Colleague at GenesysRaleigh, North Carolina, United States
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VS
Vytas Saulis
Colleague at GenesysCastro Valley, California, United States
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MG
Megan Gordon
Colleague at GenesysGreater Brisbane Area, Australia
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SH
Sergio Henrique Neia Neia
Colleague at GenesysJacarezinho, Paraná, Brazil
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Raginaul Gallegos
Colleague at GenesysMetro Manila, National Capital Region, Philippines
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GR
Gareth Rees (Ccxp)
Colleague at GenesysLondon Area, United Kingdom
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LP
Lavanya P K
Colleague at GenesysChennai, Tamil Nadu, India
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ID
Iurii Demchenko
Colleague at GenesysScarborough, Ontario, Canada
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JL
John Lord
Colleague at GenesysCanberra, Australian Capital Territory, Australia
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OL
Oscar López
Colleague at GenesysNaucalpan De Juárez, México, Mexico
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LE
Lilah El-Halabi
Colleague at GenesysRaleigh, North Carolina, United States
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VS
Vytas Saulis
Colleague at GenesysCastro Valley, California, United States
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MG
Megan Gordon
Colleague at GenesysGreater Brisbane Area, Australia
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SH
Sergio Henrique Neia Neia
Colleague at GenesysJacarezinho, Paraná, Brazil
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2 education records
Johnson Tse education
Bachelor Of Mathematics, Honours Computer Science (Co-Op) Software Engineering Option (Graduated With Distinction)
Mitx Statistics And Data Science Micromasters
FAQ
Frequently asked questions about Johnson Tse
Quick answers generated from the profile data available on this page.
What company does Johnson Tse work for?
Johnson Tse works for Genesys.
What is Johnson Tse's role at Genesys?
Johnson Tse is listed as Principal Software Analyst at Genesys.
Where is Johnson Tse based?
Johnson Tse is based in Canada while working with Genesys.
What companies has Johnson Tse worked for?
Johnson Tse has worked for Genesys, Voicegenie Technologies Inc, Ibm, and Citibank Canada.
Who are Johnson Tse's colleagues at Genesys?
Johnson Tse's colleagues at Genesys include Raginaul Gallegos, Gareth Rees (Ccxp), Lavanya P K, Iurii Demchenko, and John Lord.
How can I contact Johnson Tse?
You can use AeroLeads to view verified contact signals for Johnson Tse at Genesys, including work email, phone, and LinkedIn data when available.
What schools did Johnson Tse attend?
Johnson Tse holds Bachelor Of Mathematics, Honours Computer Science (Co-Op) Software Engineering Option (Graduated With Distinction) from University Of Waterloo.
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