Peace Olorunfemi, Msc, Ifc, Ccsm, Pgpba Email & Phone Number

United States

Delta, British Columbia, Canada

Work daily with customers in need of affordable medication by liaising with Pharmaceutical companies around the world to bring affordable medication to their doorstep.Communicate with customers about their needs, ensure they meet requirements, verify the requirements, and collaborate with stakeholders which include their healthcare provider, physician, pharmaceutical companies, and shipping companies, and then deliver their desired outcome ( affordable medication to their doorstep) in the easiest way possible.

Surrey, British Columbia, Canada

Execute search engine evaluation by conducting research, performing an evaluation, and providing feedback.Assist technologic companies with growing their audiences across global markets by improving the relevancy of the company's news feed.Retain clients to build brand awareness and generate leads.Evaluate new features on various social media platforms based on a set of criteria and provide feedback on their functionality.Partner with web development teams to enhance functionality, user experience, online brand positioning, and advertising.Provide services including writing, editing, quality assurance, analysis.

British Columbia, Canada

Facilitated maximum client satisfaction by providing personalized technical support to each client on a wide range of company products including iPhones, iPads, apple watch, and Macbook, resulting in 94% client satisfaction ratings.Strategically troubleshoot issues with various system types and software, daily performing root cause analysis to isolate the source of the problem, and come up with the specific technical solution to the problem.

Surrey, British Columbia, Canada

Provide quality service and timely support to customers on store floor while selecting products for online customers.Uphold the highest standards of safety, security, and productivity, throughout the entire process of fulfiling clients orders, and delivering such orders to designated platform. Enhance customer experience by efficiently uncovering, de-escalating and managing problems with my conflict resolution and interpersonal skills.

Nunavut, Canada

Executed the first-ever Cellular service in Kimmirut by collaborating with peers and network suppliers, while solving problems and delivering exceptional customer service. Managed accounts receivable in a way to reduce and mitigate the bad debt of the company.Resolved customer issues by effectively utilizing incident management systems, including face-to-face interactions, customer comment cards, and Call-back.Achieved 100 percent accuracy in processing and administering cash, check, credit, and debit card transactions.Ensured smooth running of daily operations by administering product item database, product specifications, reports, price lists, and selling sheets.Enhanced operational efficiency by coordinating with cross-functional departments, including Payroll, Sales, Inventory, and Admin.

Lagos, Nigeria

Acted as account management lead, brainstorming strategies and leading meetings for 4 account managers.Advanced market presence by corresponding with diverse customers, including community leaders and senior business executives to maximize brand awareness and expand clientele.Managed a portfolio of top-tier client accounts effectively, and worked closely with clients to identify needs, consult on best practices and created solutions that led to client retention and growth.

Lagos State, Nigeria

Assisted clients with loan applications,Analyzed clients' statements of income and statements of cash flow, and use the information to recommend the best loans and products for their businesses and work out the most suitable payment plans.Managed multiple client accounts and provide constant consultation as required.

Master Of Science - Ms, International Finance

Bsc Economics, Economics