Jennifer Peacock Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, Us

Develop test cases and plans, document issues and collaborate with the team to resolve issues.Conduct manual and exploratory testing on new features.Develop, execute and maintain automation test scripts using Robot Framework.Investigate failures from CI (Jenkins) test run reports, validate issues found and coordinate with an on-call engineer to prioritize.Prepare test automation strategy leading 2-3 Senior Test Engineers in implementation.Implement plan to utilize REST and GraphQL API endpoints in automation repository to create smaller and more atomic test scripts.Coordinate with other Test Engineers to align QA processes, testing efforts and share information on application-wide issues.Conduct multiple presentations and training sessions on testing concepts, strategies, tooling, and company product features.Provide direction to QA Team and Engineering Department on Quality Assurance best practices and test process improvements.Establish defect and test execution metrics focusing around test automation

Chicago, Illinois, Us

Chicago, Il, Us

Developed test cases, test scenarios, and test scripts. Executed test scripts and recorded any problems and issues while working with development team to resolve any issues that arise out of the testing process. Validated bug fixes. Informed the product team of any issues that may affect the schedule, budget, or quality of the product or the testing process.Managed regression test suite and test automation framework for continuous validation and verification of system. Reviewed documentation and user acceptance criteria to ensure accordance with testing standards, procedures, and usability. Reviewed current processes for testing, propose improvements and implemented updated processes to further streamline testing.

Dublin 2, Ie

Provided test planning and preparation along with execution leading a test team (up to 5-10 resources). Created scorecards to keep track of testing and defect resolution process. Authored test strategy and planning for various test phases (Functional, User Acceptance). Authored test report outlining results of test project including recommendations for improvement for future projects. Collaborated with clients to document functional and technical requirements. Created and maintained the QA concepts/processes as well as the necessary materials and tools. Ensured quality in all service projects through all phases of the service methodology. Reviewed and approved testing documentation such as test approach, test conditions, and test scripts. Took responsibility for defect resolution and test environment issue processes.

Dublin 2, Ie

Operated in a solution architecture capacity, managing/delivering new functional designs & design remediation for an existing Enhancement queue/ business case by refining requirements with Client stakeholders & driving sign-off approvals. Managed an off-shore team (up to 5 resources) during various build and test phases. Managed Break-Fix process driving issue resolution of defects and change requests. Developed and maintained work planning and status tracking throughout test project phase. Developed use cases, functional requirements, test conditions, test scenarios, and test scripts. Informed the test lead of any issues that may affect the schedule, budget, or quality of the product or the testing process.

Dublin 2, Ie

As an QA Tester, developed use cases, functional requirements, test conditions, test scenarios, and test scripts. Updated functional documentation, requirements, and user guides to keep in accordance with testing standards and procedures. Executed test scripts and recorded any problems and issues while working with application team to resolve any issues that arise out of the testing process. Validated product fixes. Informed the test lead of any issues that may affect the schedule, budget, or quality of the product or the testing process.As a Business Analyst, acted as liaison between the customer and various IT teams, collating issue information and working the issue to resolution. Responsible for driving communication effort to notify customers of any priority issues. Provided operational support for system by running schedule batch files, administering user profile requests, issuing reports and data delivery requests. Supported Application Security Assessment remediation items by monitoring work done by delivery center. Supported customer internal controls by providing necessary documentation. Reviewed existing business and technical descriptions of the system and data rules in order to translate the technical descriptions of functional operations into plain, simple, crisp English.

New York, Ny, Us

Built virtual lockboxes in new system to mimic standards in obsolete system. Created test data, LDT files (batch files), and transmission files to simulate production environment.

Responsible for overall training plan and technical support. Developed a training video for a national online volunteer database. Performed the duties of a Desktop Support Specialist, Web Master, and Technical Trainer, which saves the organization $90,000 in salary costs. Investigated bugs and proposed feature requests for national online database improving transition from Access database, efficiency of reports and system use.Trained 3 staff members and 50% of their partner agencies on the national online volunteer database resulting in 30% of agencies using database on their own. Partnered with staff and board members to research and implement hardware upgrades, test software, and increase visibility of web presence.