Pedro Rivera Email & Phone Number

Stamford, Connecticut

Harford Connecticut

• Handled sales and ensured customer needs are met• Analyzed market potential – Researched prospective customers and potential profit• This fortune 500 company is one that deals with clients like stop and shop, 7 eleven, target, walmart, Petco and other big chains across the country• Handled all incoming and outbound calls that needed to be made to fix any issue that the business had. Including connecting and assigning certain accounts to the franchises• Supervised established client accounts – contacted clients regularly to establish effective working relationships; maintained relationships with the company’s customers• Worked on training new company employees• Prepared effective action plans and schedules – Participated in marketing plan design and execution• Handled and resolved any complaints or concerns from customers• Respond to all customer inquiries in a timely manner• Managed and recorded all leads from outbound telephone marketing• Developed strategies to grow customer base which resulted in a 25% increase in monthly sales

Westfield, Ma

• Assisted mental patience with careful assistance and maintained order on the workplace for nurses and doctors, patients and guest• Reported all incidents to supervisor in an accurate and timely manner• Conducted regular safety inspections of all hospital areas• Maintained and updated hospital security systems as required on a regular basis• Ensured clean and safe working environment for visitors patients and hospital staff• Protected hospital personnel and property from theft and other damages• Wrote reports of daily activities and irregularities, such as equipment and property damage, theft, presence of unauthorized persons, and unusual occurrences• Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises• Initiated appropriate actions pertaining to violations of rules and regulations occurring within the hospital, resolve situations in a timely manner• Ensured compliance to safety and security procedures within the environment• Educated newly hired security officers and hospital employees on Emergency Procedures

Holyoke, Ma

• Completed projects on time and within budget• Inspired and motivated others to perform well• Monitored project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained• Oversaw turnover procedures quality standards and project-specific systems orientation• Became business savvy, was watching what made the company thrive and was able to travel and learn different cultural experiences• Worked with heavy machinery from bobcats to palletjacks• Led and managed resolution of all issues during project construction and commissioning phases• Assigned projects and tasks to employees based on their competencies and specialties• Monitored safety of all construction activities making on-site personnel safety the top priority• Accurately provided status information on project progress to project management• Collaborated with other supervisors

Holyoke, Ma

Responsible for workplace health and safetyResponsibilities includes the storage of temperature-controlled products, making sure proper storage of hazardous material, taking of inventory and ensuring that it is dispatch properlyEnsured that productivity targets are metHave a long term relationship with new and existing partiesResponsible for coordinating 20 employeesDelivered exceptional customer service to clientsGreat multitasking skills needed for performing many movements at onceCapable of being conscientious of small details while able to see the bigger pictureConsistently recognized for fresh and innovative ideasExceptional understanding of colors, style of type, illustrations, photography and animationExceptional conceptual, graphic design and layout skillsA great communicator, project manager, planner and team leaderAble to quickly learn new skills, technologies and applicationsWell organized, and be able to prioritize work in an efficient mannerHandle, sort and store materials appropriatelyIdentified all issues in team and provided continuous support to all members according to operating standards

Bachelor'S Degree, Digital Cinematography

This program helped me emerge in the artistic concepts of traditional filmmaking with the technological tools used in everything.

Associate'S Degree, Mass Communication/Media Studies