Prioritised and managed customer escalations, collaborating with multiple teams to ensure customer satisfaction and address security and identity concerns.Contribution to the improvement of the support ecosystem and product experience.Improvement of customer confidence in Microsoft Security products.Ensure compliance with Microsoft's SFI requirements and assist customers in achieving the same.

Advanced Cloud Engineering program within Identity Customer Experience Program. Working closely with account teams, engineering, and customer experience program managers to provide an improved and focused customer care and support experience.

Cloud Identity team. Technical support to Azure Active Directory partner companies and Microsoft customers. Account management vertical:Users and Group Management.Directory Roles and RBAC roles.Domain Management.Privileged Identity Management (PIM).Azure AD Domain Services.Azure KeyVault.Business 2 Business (B2B).Business 2 Consumer (B2C).

Outsourced by Rumos.Cloud Identity team. Technical support to Azure Active Directory partner companies and Microsoft customers. Account management vertical:Users and Group Management.Directory Roles and RBAC roles.Domain Management.Privileged Identity Management (PIM).Azure AD Domain Services.Azure KeyVault.Business 2 Business (B2B).Business 2 Consumer (B2C).

Maintenance of desktops and laptopsHardware repairsCustomer and front desk service

Opening and closure of workspaceHelpdesk and administrative work Customer ServiceInventory and purchase of goodsPreparations of Ceremonies

therapeutic massage and relaxation massage.

SalesCustomer serviceRestocking and organization

Assembly of infra-structuresDistribution and stock of various necessitiesSupport to the VIP space; Prevention, organization, reception and support to the security

Assembly and maintenance of sound and light systems for and through out shows