Pedro Gutierrez Email & Phone Number

Ann Arbor, Mi, Us

Ann Arbor, Mi, Us

- provide advice, coaching, training and consultation to employees and management regarding UMSI human resource policies, procedures and practices.- counsel managers on staff hiring, including restructuring, promotions, salary analyses, and compensation recommendations.- manage full cycle cycle hiring and selection processes for selected staff groups including research and academic project staff.- responsible for processing, onboarding, off boarding, and maintaining temporary appointments.

- provide administrative support to Human Resources areas including recruitment and staffing, personnel records, timekeeping, and compensation- process application, employment, pay change, informational and other confidential forms and records- maintain and distribute as appropriate, current employee information, policy and procedure, and other communications-responsible for processing, onboarding, offboarding, and maintaining all temporary appointments

- provide administrative support to Human Resources areas including recruitment and staffing, personnel records, and compensation- process application, employment, pay change, informational and other confidential forms and records- maintain and distribute as appropriate, current employee information, policy and procedure, and other communications

Detroit, Michigan, United States

-Source quality talent to work with our Services and OnSite Business units-provide support for new hires throughout the onboarding process-create consistent communication with applicants and new hires to Detroit Labs-provide administrative support to internal teams throughout the interview process-co-led LGBTQIA+ Employee Resource Group

Detroit, Michigan

- Source quality talent to work embedded on client teams through Detroit Labs OnSite- Write and publish job descriptions to meet various client needs- Introduce new hires to the company and through the onboarding process

Troy, Michigan

- Motivate and lead operational roles and tasks within the Apple retail store, including inventory, supplies, and off the sales floor duties.- Facilitate and mentor new hire training in a leadership capacity.- Promote and celebrate successes of roles that work behind the scenes while identifying areas of opportunity and improvement.- Act as contact for third party vendors and facility services, both regular and immediate.

- Planned, refined, and published weekly schedule for the 130+ staff of an Apple Store and all inclusive areas such as training, sales, repairs, operations, and merchandising.- Supported learning environment by scheduling logistic details for ongoing training and facilitating continuing education initiatives for both employees and customers.- In secondary role as Training Lead & Learn, facilitated on-boarding training for incoming Specialists and Technical Specialists in sales, operational and repair procedures using Apple approved materials.

- Provided on-boarding training for incoming Specialists and Technical Specialists in sales, operational, and repair procedures using Apple approved materials.- Supported learning environment by scheduling logistic details for ongoing training and facilitating continuing education initiatives.- Assisted customers in finding relevant product solutions tailored to their needs, ranging from accessories to large business purchases.- Managed inventory and operational processes, including delegating tasks to specialists, developing daily assignments, and providing on-going training throughout the retail store.

- Provided on-boarding training for incoming Specialists and Technical Specialists in sales, operational, and repair procedures using Apple approved materials.- Supported learning environment by scheduling logistic details for ongoing training and facilitating continuing education initiatives.- Introduced customers to wide array of Apple products and services, presenting technical specifications in easy to understand terms for introductory to experienced users.- Assisted sales team by managing traffic flows and customer requests throughout store hours while offering feedback to team members on timeliness and effectiveness of interactions.

- Trained and developed members of the inventory team through ongoing career experiences and partnerships with the Leadership team to meet inventory standards.- Managed retail inventory and in store product accuracy and shrink to achieve company goals.- Improved knowledge of Inventory processes throughout retail store through in the moment feedback conversations, providing ongoing training with new systems, and leading the inventory team.- Supported the customer experience through over the phone basic troubleshooting and problem solving possible repair issues.- Provided loss prevention support through electronic journal research, weekly inventory reporting, and communicating all inclusive reports to corporate home office regularly.

- Assisted leadership team in daily retail operations, including sales team zoning, communicating preservation and operational standards, and providing feedback on day to day operations.- Led store initiatives around preservation and repair work orders through daily communication with third party vendors as well as providing feedback to the store.- Coordinated large scale store events, such as store meetings and all planning inclusive of hosting +100 employees.- Provided in the moment assistance to sales and inventory teams to support both customer experience and inventory standards.

-Assisted customers in finding relevant product solutions tailored to their needs, ranging from accessories to large business purchases.-Supported the customer experience through over the phone basic troubleshooting and problem solving possible repair issues. -Managed inventory and operational processes, including delegating tasks to specialists, developing daily assignments, and providing on-going training throughout the retail store.-Ensured inventory levels were monitored by performing daily cycle and store initiated counts.

• Assisted the Stock Lead and inventory team in receiving daily shipments • Scheduled and delegated tasks for inventory team members to provide accountability and smooth process work flow• Assisted Visuals Lead with periodic tasks set by corporate directives and visuals team visits

- Hired, developed and trained sales team to achieve current and future business goals, including sales figures, average units sold per transaction, and store credit card applications.- Developed and implanted strategies to complete visual standards per corporate guidelines such as payroll hours and store vision.- Partnered with Sales Leaders to ensure store met and exceeded sales and payroll goals through management development and feedback.- Performed operational functions including opening and closing store, register, and office management procedures.- Provided loss prevention support through electronic journal research, weekly inventory reporting, and communicating all inclusive reports to corporate home office regularly.

- Managed merchandise handling and backroom standards and processes inclusive of organization, shipment processing and replenishment.- Ensured inventory levels were monitored through processing of damages, MOS and inventory reconciliation.- Supervised and coordinated efforts of shipping / receiving team to ensure shipment was received and processed correctly.

- Partnered with General Manager to ensure store met and exceeded sales and payroll goals.- Partnered with General Manager to recruit, interview, and select qualified candidates to build a successful team to achieve current and future business goals.- Developed associates to assume increased levels of responsibility.- Prioritized, planned, and adjusted schedules and daily agendas to meet business goals.- Performed operational functions including opening and closing store, register, and back office management procedures.