Pedro Bravo Email & Phone Number

Culver City, California, Us

Culver City, California, Us

Design, manage and lead the implementation of major features/systems of the Monopoly Go! game

Culver City, California, Us

On the Monopoly Go! team, designed and lead the implementation of core systems/features for the game.Prior to transitioning to Monopoly Go!, I worked on the Live Operations and performance of the Yahtzee with Buddies family of games, owning several major components of the game including Tournaments, Survivor mode, the offer calendar, and more.

Seattle, Wa, Us

Led the design and development of a roles & permissions system for a new enterprise platform through competitive analysis, UI wireframing, and engineering sprints; completed 20+ customer interviews and created a feedback loop with internal stakeholders to maintain customer focused design of systemAnalyzed survey data using K-means customer segmentation to better understand user preferences; led the implementation of customer onboarding journey using findings from K-means statistical analysisCreated 100+ user stories and requirements used by both the UX and engineering teams; Managed and prioritized the product backlog by coordinating with UX and Development teams through grooming and sprint planning meetings

Palo Alto, Ca, Us

Drove prioritization of 12 key features by conducting 120 customer interviews and partnering with product managers to solve core customer needs; One key feature was a file distribution system that could distribute and execute command line code to install software remotely; resulted in 10% increase in Windows 10 device management salesManaged multi-node deployment (software implementation) projects for over 250 clients often involving up to 30 people from cross-functional teams and over 20,000 devices; worked with both on-premise and SaaS productsLed effort to detail product functionality in customer facing white paper by collaborating with product teamsCreated 30+ training courses and exercises that were widely used by over 1,500+ employees

Palo Alto, Ca, Us

Completed 125 deployment projects involving implementation of VMware software on customer’s information technology infrastructure with an average of over 95% customer satisfaction

Palo Alto, Ca, Us

Analyzed data from 1000+ support tickets and identified opportunity to include support feature within product user interface; presented opportunity and achieved buy-in from management, leading to 20% reduction in support costs

Mountain View, Ca, Us

Developed a simulated startup and worked on weekly assignments that included creating a budget plan, analyzing data, creating organizational structures, finding methods of abusing our product, and presenting every Friday. My partner and I pitched our startup to Google Ventures and were praised for our content and chemistryAnalyzed and presented suggestions on how to update 600+ public-facing canned responses for over five Product Quality Operations teams, resulting in a 20% drop in follow-up ticketsWorked with Hispanic Googlers Network (HGN) to plan events such as brown bag lunches for interns, panel talks with experienced full time employees, and lunch chats with high school students

Bethesda, Maryland, Us

Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent. During this program I completed business case studies and intensive projects to hone my analytic, quantitative and communication skills. I also participated in four conferences hosted by industry leaders, such as Citi, Google, Credit Suisse, Deloitte, and Target.

Cincinnati, Oh, Us

New Brunswick, Nj, Us

Master Of Business Administration - Mba

Bachelor Of Science (B.S.), Industrial & Systems Engineering

Associate Of Arts (A.A.), Industrial Engineering