I currently hold responsibilities in both Sales and Technical Support. My typical work day consists of presales meeting with customers, designing solutions with our products, providing quotes, procuring products, onsite deployment of our solutions and post sales support. The products I sell and support range from Windows based servers, central management systems for transportation, video management systems for IP based PTZ cameras, Cisco Catalyst switches, Ethernet over copper switches… Show more I currently hold responsibilities in both Sales and Technical Support. My typical work day consists of presales meeting with customers, designing solutions with our products, providing quotes, procuring products, onsite deployment of our solutions and post sales support. The products I sell and support range from Windows based servers, central management systems for transportation, video management systems for IP based PTZ cameras, Cisco Catalyst switches, Ethernet over copper switches, Ethernet over fiber switches, wireless radios and cellular based routers for M2M communication. Show less

 Sales Engineer for North America ITS Traffic Market, Enterprise Market and Western Region Telecom Market Provide technical solutions as well as sales presentations to perspective customers, existing customers and to partners Engineer solutions and provide quotes to customers for products, extended warranties and paid professional services Perform a variety of engineering duties to support large municipalities, nationwide enterprise and telecom accounts Work with Account… Show more  Sales Engineer for North America ITS Traffic Market, Enterprise Market and Western Region Telecom Market Provide technical solutions as well as sales presentations to perspective customers, existing customers and to partners Engineer solutions and provide quotes to customers for products, extended warranties and paid professional services Perform a variety of engineering duties to support large municipalities, nationwide enterprise and telecom accounts Work with Account Executives and partners to identify, qualify and develop opportunities within accounts Hold Q&A sessions with Municipal IT departments to ensure their technical and security requirements were met Oversee and assist in initial deployments for key Municipalities to ensure a successful Actelis deployment overall Deliver on customer paid professional services, like network design, pre-provisioning and installing Actelis’ Ethernet over Copper switches and Fiber Optic Network Equipment Show less

 After Zhone’s acquisition of Sorrento Networks, I was brought over to support Sorrento’s DWDM/CWDM equipment Engineer and design large fiber optic networks using Zhone’s products for Telco, Government and Educational customers Perform site surveys at various customer locations to ensure large fiber optic deployments were up to spec prior to equipmentinstallation Provide customer paid onsite installation of DWDM/CWDM equipment at numerous customer locations Post-sale… Show more  After Zhone’s acquisition of Sorrento Networks, I was brought over to support Sorrento’s DWDM/CWDM equipment Engineer and design large fiber optic networks using Zhone’s products for Telco, Government and Educational customers Perform site surveys at various customer locations to ensure large fiber optic deployments were up to spec prior to equipmentinstallation Provide customer paid onsite installation of DWDM/CWDM equipment at numerous customer locations Post-sale tech support while part of rotating 24/7 on call support schedule Show less

Product Support Engineer - Starting in March 2003 Provide pre-sale and post-sale support of DWDM/CWDM fiber optic equipment Provide customer paid onsite installation of fiber optic equipment Perform site surveys at various customer locations to ensure large fiber optic deployments were up to spec prior to equipmentinstallation

 Maintain entire LAN and WAN network for company as well as expand network to multiple buildings during growth Perform regularly scheduled backups of all network servers and critical data to be stored offsite Maintain Microsoft Exchange for company email system Establish dedicated VPN connections for remote sales office