As a Program Manager at CGI, I lead full outsourcing programs for the energy and utilities market, with a focus on customer relationship management, enterprise resource planning, and software as a service. I have over 6 years of experience in this role, and over 15 years of experience in the IT and services industry, with an MBA and multiple certifications.I leverage my strong leadership, communication, and vision skills to continuously challenge and support my teams to deliver high-quality solutions and achieve better results for our clients. I have successfully managed high-budget projects, service delivery, risk management, business development, and business enablement. I am passionate about business transformation, innovation, and excellence, and I seek to create value and impact in the energy sector.