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Passionate product and engineering leader with experience leading and influencing across whole organisations. I've successfully launched products in both startups (+80 pax) and hyper-growth organisations (+1,500 pax). I've grown product and engineering teams to scale high-demand products that reached +$600k ARR in 9 months from +20 customers and +4,000 SaaS licenses. I'm customer-centric, data-driven and results-oriented. I'm highly energetic and deeply passionate about solving hard challenges.I thrive in leading product and engineering teams and promoting alignment through storytelling. I have strong business acumen, which allows me to understand market and competitive landscape. I combine data and customer insights to make decisions and craft product vision and strategy. As a former engineer, I understand how software is built and lead engineering teams to make new ideas come to reality.
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Chief Product OfficerReachdesk Nov 2024 - PresentNew York, New York, UsAs CPO at Reachdesk, I lead the Product, Engineering, Design, Data, and Support teams to develop solutions that enable companies to build deeper connections with prospects, clients, and employees at scale, using personalized gifting and direct mail. My focus is on aligning our product strategy with customer and market needs while empowering our teams to make data-driven, innovative decisions. I work to cultivate a customer-centered and results-oriented culture, ensuring our products deliver measurable value, support client growth, and keep Reachdesk at the forefront of B2B engagement. -
Vp ProductReachdesk Apr 2021 - Nov 2024New York, New York, UsHeading Product, Design, Data Science and Product Support at Reachdesk. -
Principal Product ManagerTalkdesk Sep 2020 - Apr 2021San Francisco, Ca, UsLead product strategy for Outbound at Talkdesk — pricing, adoption, engagement, revenue and alignment with leadership. Matured and expanded Talkdesk's native Outbound Dialer, a high-demand product in a market worth billions of dollars. Reached +$600k ARR in 9 months and acquired +20 customers and +4,000 licenses.Managed a team of 3 product managers. Lead product for a cross-functional team composed by more than 30 in design, engineering and data science. -
Senior Product ManagerTalkdesk Jan 2020 - Sep 2020San Francisco, Ca, UsDefined and executed product strategy for Outbound at Talkdesk. Launched Talkdesk native Outbound Dialer, a high-demand product in a market worth billions of dollars. Reached +$25k ARR in 3 months and acquired +7 customers and +200 licenses.Grew the product team by hiring 2 product managers. Lead product for a cross-functional team composed by more than 18 in design, engineering and data science. -
Product ManagerTalkdesk Apr 2019 - Jan 2020San Francisco, Ca, UsProduct Manager for the Outbound Dialing suite of products. Helped companies deliver awesome experiences to their audiences through effective outreach campaigns. Tackled Talkdesk's biggest product/sales gap and managed product for a total addressable market (TAM) of +$25B. Lead product from ideation to launch.Main responsibilities: product vision and strategy, cross-company stakeholder management (C-level, sales, sales engineering, professional services, engineering, marketing), customer interviews, product design collaboration, backlog management, pricing definition, early access program coordination, storytelling, product coaching and mentoring.Worked in a multi-team setup composed by more than 12 design and engineering people. -
Product ManagerSeedrs Apr 2016 - Mar 2019London, GbProduct Manager in the Seedrs platform team. Owned the experience shared between entrepreneurs and investors in the Seedrs Marketplace — signup, login, payments and identity verification. Built internal products for the compliance and finance teams, who struggled the most with scaling and regulatory constraints.Achievements:• Reduced the time spent by the finance team in confirming bank transfer deposits by 85%.• £2000 monthly savings in tax certificates through the digitalisation of paper certificates.• 30% cost savings & +85% completion of the identity verification journey using smartsearch, netverify/jumio and onfido. -
Software EngineerSeedrs Jun 2014 - Aug 2016London, GbJoined Seedrs as one of the first tech hires. Grew the product from Seed investment to Series A. Worked across the whole platform, defining and building solutions with all the main business stakeholders. Been through the different phases of the evolution of the company, especially the ones related to the product and tech teams. Projects: platform agreements automation, KYC journey, new referrals scheme, client assets management and reporting, daily reconciliation of client money. -
Software EngineerAltitude Software Dec 2012 - Jun 2014Lisbon, PtManaged and evolved Altitude Software's predictive dialer, the process that automatically initiates outbound calls to minimise the idle time of contact centre agents. Improved other parts of the product, related to campaign and list management.Co-authored the paper "Predictive Dialer Intensity Optimisation using Genetic Algorithms" and presented it in 2014's ICMLC. -
AnalystMaksen Sep 2012 - Dec 2012Lisbon, PtEvolved the ETL process that calculated impairment losses in the Santander Consumer bank. -
Grant HolderInesc-Id Jan 2012 - Aug 2012Lisbon, PtBuilt an app to help clinicians predict respiratory failure in patients with Amyotrophic Lateral Sclerosis. Applied data mining, machine learning, statistical and preprocessing techniques to real patient data, with special emphasis on the temporality of data.Grant was given by the Knowledge Discovery and Bioinformatics (KDBIO) and the Signal Processing Systems (SIPS) groups inside INESC-ID.This work was done in the context of my Masters' thesis: "Prognostic prediction in patients with Amyotrophic Lateral Sclerosis using data mining techniques". -
Grant HolderInstituto Superior Técnico Oct 2010 - Nov 2011Lisboa, Lisboa, PtExpanded the functionality of the University Portal, which is used by the whole school community — students, teachers and staff. Built a tool to manage school libraries' occupancy. Built Job Bank, a platform for companies to post job offers targeted to engineering students.University Portal: https://id.tecnico.ulisboa.pt/Job Bank: https://jobbank.ist.utl.pt -
Grant HolderInesc-Id Sep 2009 - Sep 2010Lisbon, PtWorked on expanding the knowledge of robots through visual clues in their surroundings. Robots gathered information from multiple QR codes around them, through detection and decoding. Grant was given by the Spoken Language Systems Lab (L2F) group inside INESC-ID.
Pedro Amaral Skills
Pedro Amaral Education Details
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Instituto Superior TécnicoInformation Systems And Computer Engineering -
Iseg - Lisbon School Of Economics & ManagementFinancial Analysis -
Instituto Superior TécnicoInformation Systems And Computer Engineering
Frequently Asked Questions about Pedro Amaral
What company does Pedro Amaral work for?
Pedro Amaral works for Reachdesk
What is Pedro Amaral's role at the current company?
Pedro Amaral's current role is Chief Product Officer at Reachdesk.
What is Pedro Amaral's email address?
Pedro Amaral's email address is pe****@****ail.com
What is Pedro Amaral's direct phone number?
Pedro Amaral's direct phone number is +3519189*****
What schools did Pedro Amaral attend?
Pedro Amaral attended Instituto Superior Técnico, Iseg - Lisbon School Of Economics & Management, Instituto Superior Técnico.
What skills is Pedro Amaral known for?
Pedro Amaral has skills like Leadership, Product Marketing, Stakeholder Management, Business, Strategic Roadmaps, Sales, Business Acumen, Thought Leadership, Customer Satisfaction, New Product Ideas, Communication, Agile Methodologies.
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