Pedro Troia Email & Phone Number

Porto, Pt

München, De

London, London, Gb

London, London, Gb

London, London, Gb

Porto, Porto, Pt

Porto, Porto, Pt

Business Partner @ BIT (Business Information Technology), for the Store Operations and Construction departments.Before that: - Business partner @ ISI (Information Systems and Innovation) for the Supply Chain and Logistics Areas.

Madrid, Madrid, Es

- Business Manager for the Energy Market.- Responsible for the partnership between Indra Portugal and Oracle.- Before that: . Head of Business Analytics Unit. . Manager of the Development and the Customer Service teams for ERP GIAF.Major projects managed:- Commercial and Incident Management Systems and full ERP implementation in a Energy company (Mozambique);- Project Management and Investment System SAP modules implementation in a Energy company (Azores);- Implementation of a Management Information System for Financial and Academic Areas of two Universities (Braga and Bragança);- Implementation of an Information Management solution for Financial and Human Resources Departments in a Hospital (Cascais);- Developing a Management Information Model in the Areas of Product, Sales and Support (Finance, Human Resources, Information Technology and Quality) for a major pharmaceutical wholesalers (Porto);- Defining and implementing a CRM solution and a BI solution for the Areas of Marketing, Delivery and Invoice Control, in a leading retailer of office supplies (Lisbon);- Implementation of an extraction and integration solution in a CRM platform of a leading pharmaceutical company with international presence in Portugal (Lisbon);- Definition and implementation of a Management Information System in Customers, Traffic and Revenues Departments in highway concessionaires (Castelo Branco, Porto and Algarve);- Definition and implementation of a Management Information System for the areas of Customer, Product and Visits in one of the major pharmaceutical companies in Portugal (Porto);- Implementation of a Management Information System in one of the main entities of Port Management (Porto);- Several ERP systems implementations.

- Teaching Project Management

Worldwide, Oo

Project and team management in several projects, of which stand out:- Development of a Procedures Manual for the Financial, Administrative, Business and Information Systems Areas, in a holding company of natural gas in Angola;- Redesign of the Organizational Structure of a Financial holding in Angola;- Analysis of the European distribution network for a company producing, marketing and delivering home textiles;- Definition of the specifications and support the market test to logistics operators, overlooking the outsourcing of storage and distribution processes of a beverage distribution company;- Making a diagnosis to the logistics operations of a production and distribution company of beer and other beverages;- Elaboration and implementation of a Procedures Manual for the Financial, Legal, Business and Information Systems Areas in a Mutual Guarantee Company;- Development of a support tool for management of the shop-floor of a metal packaging company;- Feasibility analysis of a Shared Services Centre in a group of business credit risk;- Design and implementation of a Management Information System, in a company producing cutting tools;- Design of a Conceptual Model of Performance Management, based on the Balanced Scorecard methodology, in a company producing cutting tools;- Definition and implementation of a "Activity Based Costing" project to ascertain the profitability of Customers and Channels in a company producing and trading steel.

Participation in several projects, of which stand out:- Feasibility analysis for the implementation of a Shared Services Centre, considering processes, people and technologies, in a highway concessionary;- Participation in a CRM project implementation in a mobile communications company;- Feasibility study and conceptual design of an Electronic Billing system: application framework, technological infrastructure and support processes in a distribution company;- Support in the selection of software applications (ERP, information systems management, human resources applications, etc.) in several companies;- Reorganization and restructuring of Financial, Procurement and Information Systems Departments in different hospitals;- Monitoring and validation of the implementation of an ERP in a construction company.

Project Management Professional, Project Management

Post-Grad., Industrial Engineering - Industrial Management

Lic., Informatics And Systems Engineering