Peeyush Yadav Email & Phone Number

Needham, Massachusetts, United States

Products: Cordless Vacuums (Clean & Empty) & Hair Care (FlexStyle, SpeedStyle & SmoothStyle)

Needham, Massachusetts, United States

Products: Robot Vacuums (Matrix, Matrix 2-in-1 & Detect Pro), SharkClean App and Hair Care (FlexStyle, SpeedStyle & SmoothStyle)

Needham, Massachusetts, United States

• Products: Robot Vacuums (Matrix, Matrix 2-in-1, Detect Pro) and SharkClean App
• Overseeing the operation of infield vacuum robots to achieve a 100% KPI target adherence using DOMO and Snowflake, strategically mitigating risk rates, and significantly reducing warranty costs
• Revamped UI/UX of web and app self-help sections by creating wireframes and prototypes, resulting in improved consumer product education
• Enhanced SharkClean application performance by cross-platform monitoring via Appbot and prioritizing features in alignment with industry trends, driving customer satisfaction from 4.2 to 4.6 stars
• Managed DFMEA process, ensuring comprehensive risk identification and documentation in design validation plans throughout engineering builds to mass production
• Ensured translation of customer requirements into product specs, validated system reliability, and drove the successful launch of one product for enhanced customer satisfaction

Hyderabad, Telangana, India

• Led a team of 4 to conduct End-to-End manual, automation, and API testing for our client British Telecom in the Mobile domain and increased product efficiency by 89%
• Prioritized tasks from the product backlog to improve the productivity by 81% and to accomplish the goal attainment on time
• Addressed stakeholder’s issues and effectively communicated to the team to increase project transparency by 60%
• Delivered & managed 11 releases having 40 sprints with 100% execution rate with expertise in tools such as Selenium
• Coached 7 new employees by acting as a Subject Matter Expert for the project and introduced them to Agile methodologies
• Collaborated with cross-functional teams and stakeholders to track and resolve 41 very high-priority bugs using JIRA while handling critical components of a project

Hyderabad, Telangana, India

• Developed a fitness startup and E-commerce site amid COVID-19 to provide yoga and gym classes online with the help of certified trainers and served 50 clients over the span of 4 months

Jaipur Area, India

• Coordinated & onboarded AC technicians and built quality workforce for the Jaipur area to increase supply by 80%
• Implemented new and efficient plans to onboard 125 new technicians
• Reduced cold calling approach for hiring technicians by 80% and adopted latest methods such as social media marketing
• Supervised the 210 service providers area wise in the city to have zero demand loss on regular basis
• Achieved 75% customer satisfaction and quality service by analyzing daily metrics and area reports
• Supported technicians during uncertainty of the initial COVID-19 outbreak and lockdown

Master Of Science - Ms, Engineering Management

Activities and Societies: Senator - Graduate Student Government - Represented 360 graduate students to assess and assist them navigate.

Bachelor Of Technology - Btech, Electronics And Communication

Activities and Societies: Vice-President - Cinefilia (Dramatics & Filmmaking Society) - Led production management and collaborated with.

Cbse, Physics, Chemistry & Mathematics

Activities and Societies: Basketball Player, Youth Parliament, Vice-Discipline Captain, Dramatics, Biodiverstiy MUN (Representing Barbados).