Peg Bailey Email & Phone Number

Westford, Ma, Us

GRC Practice Lead at Information security consulting firm, overseeing Governance, Risk & Compliance and Third-Party Risk Management engagements.- Developed workflows and processes using ServiceNow Integrated Risk Management.- Reduced IT Compliance workloads with automated evidence collection using ServiceNow, issue management, and reporting - Enhanced TPRM processes; improving Due Diligence workflows, creating assessments, managing issues, creating risks as necessary, producing dashboards and reporting -Analyzed data including SOC2 audit reports, mapped to controls framework, implemented in ServiceNow IRM - Managed responses to customers security assessments including SIG Core

Kodiak, Alaska

Responsible for course design, preparation, and delivery of semester-long computer classes to diverse adult population

Westborough, Massachusetts

Responsible for providing technical support of Epoch's Unix-based products to sales personnel and customers. Wrote/presented technical proposals; performed configuration planning, development, and installation; produced/delivered customer training presentations.

Sunnyvale, Ca

Responsible for technical support to five sales representatives and customers of MIPS technology and systems in greater Boston area.

Westford, Ma

Provided phone support to customers, including problem resolution and information on installation and use of Unix computer products.

Master Of Education - Med

Bachelor Of Arts - Ba, Computer Science