Peggie Imhauser Email & Phone Number

Answer attorney phone lines and act as a liaison between clients and attorneys.Possess excellent communication skills while working with financial institutions, real estate salespersons, attorneys and clientsOrganize, dictate and prepare correspondences and legal documents for multiple attorneysNotarize documents for estate plans and residential closingsOrganize and maintain documents and case filesAssist multiple attorneys in residential real estate transactions; work with local agencies for utility bills, order land surveys, order title documents and contact lenders and banks for loan payoffs; including preparation of closing documents such as affidavits, Power of Attorneys, closing statements, deeds, bill of saleObtain tax records and deeds from the tax department and register of deeds websitesCoordinate scheduling of closings; assemble and mail lenders closing packages to title companies

Northbrook Inn Memory Care

Personnel Related DutiesEnsure compliance with, and understanding of, the company mission, core values, and expectationsField questions and act as liaison between employees and department headsServe as general go-to person on policy/procedure/personnel questions or concernsPlace job advertisementsCollect applicationsPrepare for and conduct new employee orientationKeep all employee files up to dateTrack all employee file documentation Ensure compliance with labor laws and update postingsAdminister all Worker’s Compensation claims/coordinate with insurance contactHandle employee health insurance/coordinate with home officeMaintain records on benefit eligibilityProcess employee changesFront Desk/AdministrativeOversee front desk staff and give general directionMonitor and call out room and door alarmsAnswer phones/relay messagesGreet and visit with family members and other visitorsAnswer questions from families and visitorsHandle incoming and outgoing mailTransportation requests/appointment calendar for residentsUpdate all resident, nurse, and caregiver paperwork Day stay intake paperworkCall caregivers to work if others call offLunch tickets/petty cashResident sign-out and visitor proceduresOrder supplies and perform other general office/administrative duties as requires and as neededBookkeeping Related DutiesRespite and day stay billingResident billing AncillariesLevel of Care increase letters Process invoices and purchase orders from department headsAdminister long term insurance for residentsSend payroll spreadsheet to corporate once department heads have completed and approved timecardsWork with home office extensively on billing/employee related issues

Northbrook Inn Memory Care

Greet the public.Prepare admissions packets.Provide customer service and answer incoming calls in a professional and friendly manner.Prepare and distribute status alerts.Maintain office files.Keep daily census record.Process incoming and outgoing mail. Prepare time cards.Order office supplies.Record ancillary supplies.Receive residents rent payments each month and record for the bookkeeper.Maintain record of purchase orders.Keep track of postage.Monitor lobby and visitors.Relate to the public and residents in a courteous, empathetic, and cooperative manner.Work with staff from all departments to ensure quality of care for residents.Posses a working knowledge of community paging system.Observe and uphold resident rights at all times.

Crystal Lake, Il

Under the supervision of the Property Manager, assist with management of the daily operations of an apartment facility serving older adults and/or handicapped persons, who meet the residency requirements of HUD. Assume responsibilities of Manager when Property Manager is absent and/or out of the building.Responsible for preparation of accounting vouchers.Responsible for rent collection, certification and following policies and procedures established by HUD and LSSI.Responsible for timely and accurate preparation and submission of necessary reports.Ensure professional excellence in relationships, operations and accountabilities to meet Fair Housing and HUD requirements.Work with residents, families and community.Carry out all aspects of renting an apartment and move-outs. Assist the Resident Council or other resident groups and volunteers in planning and organizing activities and/or organize building activities.

Des Plaines, Il

Produced and distributed all Cornerstone Foundation Board & Committee meeting materials Composed correspondence to donors and Board membersCompiled, updated and published fundraising resultsMade travel arrangements and arranged accommodations for meetingsDrafted minutes for Board and Committee meetingsAssisted in the preparation of the Foundation budgetCoordinated donor appreciation eventsUpdated marketing materials and directory for the FoundationInteracted with Donors and Board members and responded to their inquiries

Northbrook, Il

Managed annual operating budget of $2 million-plusCoordinated accounts payable and receivablePrepared and distributed payroll to all employeesActed as Company President’s personal Administrative AssistantHired and trained all administrative office personnel

Highland Park, Il

Planned and organized activities for rehabilitation of mentally and physically impaired residentsDirected educational, recreational and vocational activitiesEvaluated the interests and abilities of the residentsCommunicated successfully with residents, staff members and families concerning progress of physical and mental rehabilitation goals.

Child Development & Psychology

General