Master of Engineering degree, healthcare clinical training, and over 15 years experience with healthcare management and healthcare consulting. Supported the on-line product development activities within Elsevier | Clinical Solutions since 2003. I have provided leadership and direction for learning & performance features and functionality, change control process for product development and support, content editing for several on-line products, and Client Services and Technical Services leadership for Clinical Solutions Healthcare products. In addition, during my journey, I served as the Product Strategy Director for the Elsevier Performance Management System, working with Sales, Marketing, and Customers to define platform features and functionality. Career accomplishments include: participation on the St. Louis Healthcare Alliance Board and St. Louis Malcolm Baldrige Quality Committee, three years as hospital administrator for Quality Management, Risk Management, and IT, healthcare process improvement consultant for some of the top 10 hospitals in the United States, Product Support Manager of the Year for several consecutive years.Specialties: product development, change management, consulting, content management, healthcare process improvement and accreditation, healthcare EHR system implementation and HL7 interfacing, nursing, order entry, performance/talent management, process engineering, quality, re-engineering, research, risk management, strategic planning