◆Interpret financial reports including present and projected revenue vs. expenses. ◆Performed all accounting duties including payroll. ◆Use analytical skills to spot trends, measure performance and monitor progress. ◆Develop and implement training programs to insure exceptional customer experience consistent with organizational goals. ◆Utilize change management techniques to ensure flexibility in uncertain markets. ◆Develop customer loyalty programs to insure repeat purchase. ◆Hire and train new employees specifically those with high emotional intelligence and ethical standards. ◆Use ongoing consumer feedback to ensure exceptional service and product quality. ◆Establish and maintain mutually beneficial relationships with referring entities including the United States Snowboard team, Burton Snowboards, The Steadman Clinic, Vail Summit Orthopedics and Summit Chiropractic & Rehabilitation. ◆Identify specific niche markets to increase overall market penetration and revenue.

◆Sales Specialist for Rick Hendrick Chevrolet and Rick Hendrick Buick/GMC◆Promoted to Sales Trainer after 7 months on the sales floor◆Wrote and implemented orientation/onboarding and sales process training program for Georgia market area ◆Train new client advisors on the sales process including customer welcome, qualifying and needs assessment, trade assessment, product presentation/walk-around, presenting/defending the numbers, holding gross, closing techniques, social media/reviews, CSI strategies, product delivery, paperwork, CRM/Elead/Reynolds & Reynolds and BDC training/ Phone Ninjas◆Work closely with Human Resources to ensure proper hiring procedures are followed and new hire paperwork complete◆Prepare Drug test paperwork for potential candidates◆Recruitment and hiring of sales personnel

◆Internet marketing consultation. ◆Search Engine Optimization for a variety of service and retail industries including website analysis, call to action, creative content and link building. ◆Design and maintain Facebook and Twitter business pages. ◆Create relevant content designed to engage customers and increase brand awareness.

◆Sold 83 boats in 4 months including 41 extended service programs first year as a sales person.◆Determine price schedules and discount rates.◆Review operational records and reports to project sales and determine profitability. ◆Communicate with potential customers regarding equipment needs and advise customers on types of equipment to purchase. ◆Prepare budgets and approve budget expenditures. ◆Represent company at trade association meetings to promote products.◆Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs. ◆Chosen to represent the company in various media communications.