Cybersecurity Intern
Current• Collaborated with the OpSec and Security teams to enhance cybersecurity measures across the organization.• Managed and processed tickets in ServiceNow, including assigning users to appropriate groups and addressing security requests.• Attended and contributed to TCAB (Technical Change Advisory Board) and BCAB (Business Change Advisory Board) meetings.• Assisted with Freedom of Information Act (FOIA) requests, ensuring timely and accurate responses.• Utilized Rapid7 for… Show more • Collaborated with the OpSec and Security teams to enhance cybersecurity measures across the organization.• Managed and processed tickets in ServiceNow, including assigning users to appropriate groups and addressing security requests.• Attended and contributed to TCAB (Technical Change Advisory Board) and BCAB (Business Change Advisory Board) meetings.• Assisted with Freedom of Information Act (FOIA) requests, ensuring timely and accurate responses.• Utilized Rapid7 for monitoring and investigating critical security incidents and situations.• Conducted security audits to verify that former employees no longer had access to sensitive systems or data.• Gained hands-on experience with patch management using Configuration Manager (ConfigMan).• Performed message tracing to troubleshoot and resolve communication issues when necessary.• Collaborated with senior IT staff on monitoring and maintenance tasks to ensure optimal system performance and security posture.• Developed familiarity with various cybersecurity tools and services, including: Rapid7, Active Directory (AD), ServiceNow, Cisco Umbrella, Microsoft Entra, Intune, Purview, Microsoft Defender, FOIA, ADAudit, Microsoft Endpoint Manager, Configuration Manager, Nexpose, NAS.• Enhanced overall understanding of cybersecurity principles, tools, and best practices. Show less
