Our mission at HLW is to question the norm, design with passion, and build what’s next. We were established in 1885 and have continuously evolved to stay at the forefront of architecture and design. From designing the first dedicated telephone building in New York City to our current work with mega tech companies, HLW has a legacy of combining elegant aesthetics with innovative technologies.

JAC Group are office project management specialists, we provide services to help with office relocation and workplace transformation, allowing clients total flexibility in every project and offering the best solutions. The company consists of JAC Project Management, JAC Design, JAC Furniture and JAC Lifecycle. This is our 40th year, so we are a well established with an enviable track record of successful projects. I am the Commercial Director, responsible for Business Development, Marketing and Communications amongst other commercial duties.JAC Project Management: offers full and independent project management, cost consultancy and contract administration services across a wide platform of procurement models.JAC Design: offers full interior design, alongside architectural services.JAC Furniture: offers independent furniture procurement. JAC Lifecycle: offers independent consultancy services on matters of planned preventative maintenance, lifecycle costs and dilapidation.

I sat on the regional Executive Board and was the Client Stream Lead for the region.Woods Bagot is a global design and consulting practice with a diverse portfolio of excellence spanning almost 150 years. With over 1000 of the world’s best design minds, we have been responsible for many award winning and globally significant projects including the National Australia Bank headquarters in Melbourne, Chongqing in China, 17John in New York, the International Renewable Energy Agency HQ in Abu Dhabi, UAE, San Francisco International Terminal, South Australian Health and Medical Research Institute (SAHMRI) in Adelaide and the Christchurch Convention Centre in New Zealand. Ranked as the world’s sixth largest architecture practice by Building Design magazine’s World Architecture 100 (2016), our organisational structure is unique among architects. With 17 studios in five regions (Asia, Australia, Europe, Middle East and North America), we operate as a fully integrated studio which allows us to leverage the best expertise and knowledge locally and globally and apply it to each project. This approach gives clients full access to our combined talent pool and our extensive knowledge database, bringing studios, sectors and disciplines into a well-connected, highly coordinated and collaborative network and putting us at the forefront of cutting-edge innovation. Disciplines include: architecture, interior design, urban design, consultingSectors include: workplace design, education, health & science, convention centres, transportation, aviation, residential, retail, hotel & leisure and masterplanning/urban design.

Part of Client Development Leadership Team (of 6) for DWF adding innovation and strategy to the Firm-wide vision for marketing and business development. Provide overall leadership and support for revenue generation for the London office, 52 partners and 3 of 6 sector heads, including ongoing change process and coaching. Lead London on thought leadership and market positioning across all sectors. Responsible for 10 major (over £1m) accounts and 20 Key (£500,000 to £1m) accounts across the full service spectrum. Run full client feedback and NPS programme for portfolio. Work with the relevant partners to create account plans, drive incremental sales growth (through delivering new client relationships and expanding the range of services provided) to key existing clients by consistently demonstrating a clear understanding of client issues and how DWF has the capability to support these. Target of 10% organic growth and 10% expansion sales. Run one of two main innovation products, providing insight, creativity and client facing demonstration meetings. Fully responsible for strategic involvement of bids, marketing, campaign and PR teams as necessary to forward the London vision.Excellent stakeholder management, coaching Partners, Directors and associates, as well as Client Development team, in business development strategy and approach for all clients, current and prospective.

DWF is a business law firm with a distinctive approach, providing a comprehensive range of legal services to corporate bodies, public sector institutions and private individuals. With over 2400 people across the UK and Ireland in Birmingham, Bristol, Coventry, Dublin, Edinburgh, Glasgow, Leeds, Liverpool, London, Manchester, Newcastle, Preston and Teesside. Our legal experts combine real commercial understanding and deep sector knowledge to help clients anticipate issues, create opportunities and achieve the outcomes they need. We align ourselves with our clients through cross-practice group sector groups which reflect the specific service needs of our clients in those sectors. These sector groups include • Energy & Industrials • Financial Services • Food, Retail & Leisure • Local & Central Government • Technology, Media & Telecommunications • Transport.SpecialtiesCorporate & Commercial, Litigation, Banking & Finance, Real Estate, Employment & Pensions, Private Client & Family Law, Insurance.

Responsible for the business development and marketing support for the pre-eminent Real Estate legal team in the UK. Part of the leadership team tasked with creating a Key Account Programme, identifying target clients, working with the Partners and account teams to ensure delivery of client focused services and maximized revenue streams.This was a strategic role, creating and implementing the marketing and business development plan for the sector and responsible for devising and applying the budget to achieve the objectives, whilst leading a team of three. In setting challenging KPIs the aim was to ensure best practice in all key deliverables, increasing profitability and wallet share through a carefully maintained and well hedged client base. Responsibilities included international marketing, building the brand and maintaining the profile in the UK as market leaders. Management of the pitch selection and process, documents and supporting collateral, client focus and partner advice. Once the Key Account Programme was established, there was a heavy focus on Client Relationship Management, in terms of meeting the top real estate clients of the firm with the Department Managing Partner, running the client focus program (Client care) as well as conducting post pitch and transaction reviews, applying strategic direction to client accounts, hospitality, major events and all resulting CRM management. Excellent stakeholder management, coaching Partners and associates in business development strategy and approach for all clients, current and prospective. Part of the senior team adding innovation and strategy to the Firmwide vision for marketing and business development. Reporting to C.O.O, Director of Marketing & DMP, Real Estate.Fixed term contract, extended once and requested to extend again.

Responsible for Business development, Marketing and Bids for HOK International, one of 25 global offices within HOK. The main geographic areas were UK, Europe, Russia, India and the Middle East.Appointed to lead the business development, marketing and bid teams (9 people) with a strong focus on both strategy and implementation. Part of the Senior Leadership Team, assisting with overall strategy, resource, targets and general business decisions.Total responsibility for all 12 market sectors, working closely with the market leaders (senior architects) arranging meetings, presentations and maintaining relationships at the highest levels. Responsible for key account management, working closely with the sector leaders to ensure best practise was followed and implemented.

Responsible for the London division - turnover of £80mBusiness critical relationship building and management, including agents, architects, developers, main contractors, and principal level contacts at major international companies (targeted potential clients)CRM - relationship management with existing clients to ensure recommendations and references are outstanding. Also internal CRM with Operations Directors & Management to ensure coherence at all levelsResponsible for hospitality, networking & corporate events.Present internally & externally at the highest level.

Sole responsibility for lead generation, business development, client identification and approach. Business critical relationship building and management, including tenant’s advisors, agents, architects, developers, suppliers, main contractors, facilities directors and principal level contacts at major international companies (targeted potential clients). Requests for Tender won on ability to convince tenant’s advisors to include my company when competitors rely upon introductory fees / commission payments (against my company’s policy). Where possible, the client has been approached directly and tenders won as a result. CRM – relationship management with existing clients to ensure recommendations and references are outstanding. Core responsibility for identifying new markets & services. Major projects identified, targeted and successfully won tender opportunities for include: BlackRock, CMS Cameron McKenna, Bloomberg, Bank of China, ICBC, CIBC, Strutt & Parker, Smartest Energy, Mayer Brown International, Gill Jennings & Emery, Macquarie Bank, Markit. Sole responsibility for company gaining ‘Preferred’ status with The Prudential. Assisting Senior Partners in bid proposal preparation and presenting. Host leading professionals from major international companies at company events. Full budget responsibility for all Marketing and New Business. Business management responsibilities with Partner status (including new premises search & negotiations). All continued responsibilities of Marketing Manager role.

• New Business in conjunction with the Partners• Responsible for creation and production of all corporate literature• Responsible for creation of and upkeep of company website• Negotiation of sponsorship deal with major sports team• Negotiation with suppliers• Recruitment responsibilities including interviews & appraisals

• Set up new cricket equipment company (part franchise with South African manufacturer)• Responsible for setting up accounts with Lord’s Cricket Ground, Surrey County Cricket Club & national sports shops• Negotiated contracts with suppliers in South Africa, Pakistan & India• Negotiated sponsorship agreements• Designed & tested new equipment, aimed at the prestige end of the market

· Responsible (in first year) for regional sales & contract negotiations on behalf of the brewery at major National beer supplier (The Beer Seller, now Waverley TBS) · Responsible for maintaining relationships with each regional director of The Beer Seller · Market analysis · Identified new market opportunities in South East · Promotions creation, analysis & reporting to the Director · Sold new concepts & products to Independent pubs & bars nationally · Attended trade shows to sell and act as company ambassador