Penny Mccracken

Penny Mccracken Email and Phone Number

Office Manager at First Counseling Services, Inc.
Penny Mccracken's Location
Germantown, Tennessee, United States, United States
Penny Mccracken's Contact Details

Penny Mccracken work email

Penny Mccracken personal email

n/a
About Penny Mccracken

Coming from a long working history in a retail enviroment "Customer Service" was a must. Moving from assistant manager to manager responsible for all store scheduling and payroll. Developing sales and time management plans, hiring and terminating employees. Conducting performance evaluations and all store operations. After attending Concorde Career College I was hired in a fast paced plastic surgery office. Moving from receptionist/admin assistant to office administrator, taking care of more HR responsibilities. Organization and time management enabled me to accomplishment many tasks. Scheduling surgery, along with insurance pre-certification and verifications. Managed worker's compensation and FMLA as needed. Quick books/payroll. Internal/external communications with attorney offices scheduling appointments,depositions and payments. Handled multi-line phone system and created/maintained patient files. Attending Custermer Service Workshops with Patients Unlimited and Karen Zupko, along with many sales and customer service workshops during my time in retail. HIPA training class 2013, 2014. December of 2014 I attended The Basics of HR Law with National Seminars

Penny Mccracken's Current Company Details

Office Manager at First Counseling Services, Inc.
Penny Mccracken Work Experience Details
  • Shell Cosmetic Surgery Center
    Receptionist/Admin Assistant/Office Administrator
    Shell Cosmetic Surgery Center Aug 2003 - Oct 2014
    Greater Memphis Area
    Joined fast paced Plastic Surgery office in 2003. Hired out of my internship as receptionist. That became more of an admin/assistant later moving into the office administrator position. With customer service always being primary I took on all Worker's Compensation work from scheduling to getting all information needed for timely claims filing and payments. Insurance pre-certification and verifications along with multi-phone lines scheduling patient appointments and any questions they may have. Mailed new patient information. Collections for returned checks. Tracked all attorney appointments and payments making sure that all information needed was sent in a timely fashion. Posted charges for cosmetic procedures. Managed quick books, surgery scheduling, FMLA paperwork. I was also the contact for medical records including creating/maintaining patient files. All internal/external communications for patients outside apts. Medical office termanology committed to continued excellence.
  • Oak Court Mall Memphis Tn
    American Eagle Outfitters
    Oak Court Mall Memphis Tn 1995 - 1999
    Greater Memphis Area
    Hired as assistant mgr. moved to manager. Strong customer service and organizational skills. Meeting sales and hourly goals.Inventory control. Employee scheduling. Store resets and remodels. Hiring and managing sales staff with as many as 20 employees. Chose to interview associates for new store hires and new store openings.

Penny Mccracken Skills

Appointment Scheduling Multi Line Phone Medical Terminology Posting Charges Quickbooks Surgery Scheduling Outside Patient Appointments Communication With Other Offices Making Sure All Charges Go To Billing Returned Check Collections New Patient Charts Team Building Customer Service Organizational Development Event Planning Human Resources Hospitality Inventory Management Management Sales Management Operations Management Public Relations Retail Sales Training Teamwork Visual Merchandising Budgets Microsoft Office Medical Records Healthcare Time Management Public Speaking Strategic Planning

Penny Mccracken Education Details

  • National Seminars
    National Seminars
    Developing Your Emotional Intelligence
  • National Seminars Training
    National Seminars Training
    The Basics Of Hr Law
  • Concorde Career College-Memphis
    Concorde Career College-Memphis
    Medical Office Management/Administration
  • Halifax Community College
    Halifax Community College
    View
  • Weldon High School
    Weldon High School
    General Studies

Frequently Asked Questions about Penny Mccracken

What is Penny Mccracken's role at the current company?

Penny Mccracken's current role is Office Manager at First Counseling Services, Inc..

What is Penny Mccracken's email address?

Penny Mccracken's email address is pm****@****are.com

What schools did Penny Mccracken attend?

Penny Mccracken attended National Seminars, National Seminars Training, Concorde Career College-Memphis, Halifax Community College, Weldon High School.

What skills is Penny Mccracken known for?

Penny Mccracken has skills like Appointment Scheduling, Multi Line Phone, Medical Terminology, Posting Charges, Quickbooks, Surgery Scheduling, Outside Patient Appointments, Communication With Other Offices, Making Sure All Charges Go To Billing, Returned Check Collections, New Patient Charts, Team Building.

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