Penny Thompson

Penny Thompson Email and Phone Number

HR Operations & Project Management Leader | Global Remote Team Management | Organizational Development & Leadership | HR Operations & Strategy @ Five9
San Ramon, CA
Penny Thompson's Location
Greater Minneapolis-St. Paul Area, United States, United States
Penny Thompson's Contact Details

Penny Thompson work email

Penny Thompson personal email

n/a
About Penny Thompson

I am an HR operations leader with more than 15 years of experience managing human resources functions and creating and driving a company culture of performance. I identify and oversee the implementation of HR business platforms, enhancing existing best practices and policies to align with a company’s strategic vision.Working with company leaders, I build operational best practices across an organization for executive leadership teams to execute on strategic plans. I develop and implement HR operations strategies to ensure optimal and innovative practices.

Penny Thompson's Current Company Details
Five9

Five9

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HR Operations & Project Management Leader | Global Remote Team Management | Organizational Development & Leadership | HR Operations & Strategy
San Ramon, CA
Website:
five9.com
Penny Thompson Work Experience Details
  • Five9
    Director, People Operations
    Five9 May 2023 - Present
    San Ramon, Ca, Us
  • Anaplan
    Director Of Hr Operations At Anaplan
    Anaplan Dec 2018 - Feb 2023
    Miami, Florida, Us
    Builds global processes and operationalizes them using HR technology, ensuring high performance, engagement, and productivity in the HR function. Leads a globally-dispersed team, overseeing all HR systems, processes, reporting, and metrics strategies. Manages the core HR infrastructure and partners cross-functionally to maximize the efficiency of the onboarding and offboarding processes. Oversees end-to-end projects that are part of large, company-wide digital transformation.
  • American Express Global Business Travel
    Director Of Human Resource Operations
    American Express Global Business Travel Sep 2014 - Nov 2018
    New York, Ny, Us
    Led a global HR operations team that provided 24/7 support to employees and leaders. Collaborated with cross-functional stakeholders to drive best-in-class HR strategies. Led HR operations during acquisitions, partnering with HR teams to review systems, processes, and data.
  • American Express
    Human Resources Reporting Manager
    American Express Nov 2008 - Aug 2014
    New York, Ny, Us
    Oversaw end-to-end processes, managing all phases of the launch of the new workforce administration reporting and analytics tools for an HR transformation effort. Served as project owner of employee goal metrics for all lines of business at American Express.
  • American Express
    Workforce Planning / Employee Goal Metrics Manager
    American Express May 2005 - Nov 2008
    New York, Ny, Us
    Executed the employee goal metrics for all lines of business (14) at American Express, which drives a portion of senior leader compensation. Oversaw the external benchmarking of key human resource KPIs such as diversity, retention, staffing, HR cost, and HR service metrics. Managed high talent and business-critical customer-facing retention goals. Served as the HR metric chair for a consortium of Fortune 500 companies.
  • American Express
    Manager Of Strategic Analysis And Reporting
    American Express Jul 2003 - May 2005
    New York, Ny, Us
    Oversaw budget development, business organization changes, variances, and communicating actual versus plan to senior leaders and finance based on business volumes and forecasts. Managed a team of analysts that published American Express staffing metrics for staffing consultant scorecards and business line activity reports.
  • American Express Financial Advisors
    Business Transformation Project Manager
    American Express Financial Advisors Jan 2001 - Jul 2003
    Us

Penny Thompson Skills

Human Resources Project Management Management Workday Operations Management Six Sigma Call Center Administration Project Implementation

Penny Thompson Education Details

  • Idaho State University
    Idaho State University
    Education
  • The College Of St. Scholastica
    The College Of St. Scholastica
    Accounting; Business Administration

Frequently Asked Questions about Penny Thompson

What company does Penny Thompson work for?

Penny Thompson works for Five9

What is Penny Thompson's role at the current company?

Penny Thompson's current role is HR Operations & Project Management Leader | Global Remote Team Management | Organizational Development & Leadership | HR Operations & Strategy.

What is Penny Thompson's email address?

Penny Thompson's email address is pe****@****lan.com

What schools did Penny Thompson attend?

Penny Thompson attended Idaho State University, The College Of St. Scholastica.

What skills is Penny Thompson known for?

Penny Thompson has skills like Human Resources, Project Management, Management, Workday, Operations Management, Six Sigma, Call Center Administration, Project Implementation.

Who are Penny Thompson's colleagues?

Penny Thompson's colleagues are Roderick Rodriguez, Titonni Tomas, Logesh Vasu, Vasiliy Sannikov, André Ribeiro Da Costa, Lance Stockdale, Jayson Castillo.

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