Sally Ahn Email & Phone Number

Senior Technical Leader for the Site Reliability Engineering team responsible for designing and building a common platform to accelerate secure and scalable deployment of multiple venture projects within Outshift by Cisco (formerly known as ET&I - Emerging Technology & Incubation):* Design and build highly scalable cloud infrastructure and CI/CD pipelines for running SaaS applications on kubernetes* Integrate and design/build tools to automate management of provided platform services* Lead and mentor globally distributed team members located in the US, Canada, France, Hungary, and Israel* Collaborate with cross-functional teams and prioritize team effort to meet organization's business requirements* Architect and drive migration to a new metrics solution built with open source projects* Capture key SLI metrics for monitoring platform and application health* Guide and assist developers with implementing standards and best practices for deploying production-ready SaaS applications* Troubleshoot and resolve issues and participate in on-call rotation for platform services

San Francisco Bay Area

Led and onboarded a new team in an initiative to migrate isolated logging stacks from over 20 separate datacenters to a multi-tenant centralized site by implementing reliable hub-and-spoke data aggregation pipelines with Kafka and Logstash. Successfully delivered solution to meet regulatory requirements, decrease operational and labor costs by reducing resource footprint in satellite datacenters, and improve search experience for developers responsible for over a 100 distributed microservices.Led a team of 10 engineers and 4 external consultants in an initiative to build an isolated Webex Messaging application stack in AWS GovCloud to satisfy a new compliance regime. Successfully delivered an audit-ready environment at an accelerated timeline of five months by leveraging modernized tooling and technologies (Terraform, Packer, Ansible) that were not yet being used for pre-existing environments.Technical lead and architect for observability in Webex, focusing on defining the vision and roadmap for transforming a multitude of organically grown logging/metrics/alerting/monitoring silos into a unified solution.

Senior engineer and top contributor to an orchestration framework written in python for automating configuration, lifecycle management, and operational tasks of cloud-based infrastructure and services shared by over 100 microservices. This framework now manages over ten thousand virtual machines deployed around the world in both public and private cloud environments.

Engineer and one of the founding members of a new platform team within Cisco's Collaboration Technology Group tasked with building the tools necessary to enable continuous delivery of newly developed cloud-based web applications. Assumed diverse responsibilities to meet rapidly evolving requirements, such as automating host configuration for a variety of server functionalities with Puppet, deploying and operationalizing Elasticsearch, implementing system monitoring, participating in on-call rotations, etc.

San Jose, Ca

Researched and implemented prototype for automated testing framework for mobile apps. Tested interoperability between consumer and enterprise telepresence clouds. Awarded certicate in recognition for “outstanding performance and contribution to the Telepresence Cloud Business Unit.”

Video content platform coding in C++. Transformed XML schemas into object-oriented implementations and created unit tests for this framework.

Implemented web functionalities for the TELS portal of WISE (Web-based Inquiry Science Environment). Coded in Java using the Model-View-Controller design paradigm. Part-time job during 2nd and 3rd school years.

Ms, Computer Science

Activities and Societies: CS Illustrated (mentor), UCBUGG (facilitator)My interest includes computer graphics, computational.

Ba, Computer Science

Activities and Societies: Upsilon Pi Epsilon, Regents' and Chancellor's Scholars Association, University of California Berkeley.