Penny Chang Email & Phone Number

King Of Prussia, Pa, Us

Greenwich, Ct, Us

• Work with development and QA teams as Product Owner on sprint commitment, planning, prioritizing, strategizing releases and improving our system of work with retro feedback.• Lead a team of business analysts on requirements and story writing for enhancements. Business Analyst are onshore and offshore• Manage and prioritize enhancement backlog.• Present new enhancements to over 50 clients, prospective clients, and all company departments through Webinars and companywide demos.• Review and approve release packages for release. Releases occur every 2 months.• Lead all third part integrations involving APIs and EDI.• Assist sales on demos and completing RFPs. • Design workflows for new enhancements and refine existing workflows.• Lead in problem solving for client issues and implementation collaborating with customer support and implementation team.

Greenwich, Ct, Us

• Lead a team of business analysts on requirements and story writing for enhancements. Business Analyst are onshore and offshore.• Work with development and QA teams as Product Owner on sprint commitment, planning, prioritizing, strategizing releases and improving our system of work with retro feedback.• Manage and prioritize enhancement backlog.• Work with teams and product owners to provide timelines, ensure product vision and critical roadmap milestones are met.• Present new enhancements to over 50 clients, prospective clients, and all company departments through Webinars and companywide demos.• Review and approve release packages for release. Releases occur every 2 months.• Lead all third part integrations involving APIs and EDI.• Assist sales on demos and completing RFPs. • Design workflows for new enhancements and refine existing workflows.• Lead in problem solving for client issues and implementation collaborating with customer support and implementation team.• Capitation Adjudication Integration lead on company project to integrate company products.

East Norriton, Pa, Us

• Work on writing requirements and user stories on new enhancements for Medecision Aerial Case Management.• Create documentation on processes, mapping, and testing.• Meet with clients to gather business requirements.• Assists with project plan timelines and process improvement.• Learn client technology to collaborate with clients on application configuration. • Test new product features and configuration before delivering to clients.

Company became Cedar Gate.• Managed EZ-CAP implementation for Los Angeles County.• Design and Configure EZ-CAP based on client business logic and workflows.• Create reports for analysis using SQL Management Studio query analyzer.• Document interfaces, configuration designs, and create training guides.• Provide onsite and remote training to nurses, doctors, auditors, client administration staff and Citra Employees on workflows and Citra Applications.• Work with clients on application configuration, improving workflows, and change management processes.• SME for claims, authorization, Medicare and Medi-Cal patient health data.• Assist on integration with 3rd party integration for 3M, Claim Shop, InterQual, and Cactus.

Arcadia, Ca, Us

I'm the analyst that takes care of all things that are Lawson, Chartmaxx, Carefusion Pyxis Supply, and Allscripts EPSI. Having a good time learning and working. I'm surrounded by good people. I'm loving what I do.

Valencia, Ca, Us

I was a member of a team that worked on creating interfaces with an EHR and Practice Management called NextGen using Mirth. Worked mainly with XML and HL7 formats. It was really fun. I did testing, analyzing, scoping, documentation, set up channels and other cool stuff. I worked with a great team and learned from the best. It was a wonderful learning experience.

King Of Prussia, Pa, Us

I'm now in a new role, but still work with some of the same teams. I am lucky to work with talented people and I love my team mates. I love healthcare and stay up to date with healthcare concepts and follow health organizations.I am the primary data interface SME for all new client installs and upgrades. Client base are ACOs, health plans, medical groups, and IPAs.I manage projects for my implementation team; constantly improving the SDLC, map data, prioritize tasks and set delivery dates, test the application, sign off on site delivery and features, manage all implementation projects. I am the Business Analyst for the product maintenance team; write development requirements, research, write business logic and validate changes.I also train clients on how to use our system training them on our referral/authorization, incorporate their work flows, HCC, gaps in care, claims, reports and population management products.I an well versed in adhoc reporting, run SQL queries for problem research; create Excel spreadsheets, and reports.I understand healthcare concepts and work flows- HCC, MU, CPT, ICD9, ICD10, gaps in care, Hedis measurements and performance measurements, population management, HIPAA, claim compliance, and authorization compliance.I am knowledgeable in backend systems and health care data like data from CMS, EDI Ansi 837P 5010, EDI 270/271, CALINX HL7, EMRS, and Practice Management- EZCAP, IDX, MedMC.

King Of Prussia, Pa, Us

CERECONS is now Medecision. I work at Medecision West on the Aerial Care Coordination product. I work with a great team here in the west. I also work with a great offshore team.I work on Implementations for new clients.-I look at Claims data and Beneficiary Assignments from CMS for ACOs and map it to our system.-I also try to make sense out of health plan data like claims and eligibility and mapped that to our system also.- Once sites are set up I take a look at them to make sure business logic is correct, functionality is working and data looks good.-I work with our development team on site set up and business logic.On the support side.- I get escalated tickets. Tickets like, datafeed issues, defects, missing functionality, and training on various funtional on the site. Sometimes, I can solve the issue, but other times I have to research and work with the out technical team to get it fix.-I also train clients on how to use our system Training them on our referral/authorization, HCC, gaps in care, claims, reports and population management products.Monthly Releases- I work with a team to look at feature and change requests that would go on a monthly release. We figure out the logic and prioritize the requests.-I help verifying that development looks good.-I make sure that our clients are notified of the software update schedule and that they receive and understand the release notes.-I help train on new logic.

This is a company I started with a former coworker. This is our fun project we do on the side. This was created for the love of good food. My buddy, Jorge and I got together to create the website Chowdit.com. Chowdit is a site where you can search and review dishes at different restaurants currently only in the great state of California. Check out the site and share what to eat or what not to eat.

Denver, Colorado, Us

Responsible for all new hire set up in the Anaheim office coordinating with HR. Manage internal staff relations.Create and manage expense reports and manage office spending.Assist VP of Engineering with department events and scheduling.Manage VP of Engineering's calendar and also assisted HR with Interview set ups.Assist in day to day agile process such as note taking, monitoring sprint progress, and communicating important details regarding each sprint.Create reports and graphs using Excel for sprint progress, kickbacks, and website page performance using Firefox firebug.Identify and maintain progress of upcoming customer facing features.Completed Agile Estimating and planning online course from Mountain Goat Software.

Training MSO/IPA Administrators and Providers on CERECONS, a cloud based SAAS product.Managing accounts by maintaining all requests, holding weekly meetings, translating logic, writing feature requirements, and ensuring proper deployment.Managed various projects for accounts I managed, customer touch program, product newsletter, and new features using Excel by establishing goals, milestones, defining roles and responsibilities, acquiring resources, and monitoring project progress.Responsible for all EDI claims set up, testing, training, explaining errors (HIPAA and Business Rules), and setting up scrubbing rules for ANSI 837p, Ezlink, print image, and NSF file types with some BizTalk understanding.Handle High level Customer Service issues; tickets, phone calls and emails dealing with client administrators, claims, complex provider inquiries, admin and provider trainings, data issues, site issues, performance issues.Understand Adhoc Reporting, running SQL queries for problem research, create Excel spreadsheets, and reports.Work with development on design, application errors, business rules, logic, new feature requests, roadmap, creating release notes, and testing.Understanding Healthcare concepts- HCC, MU, 4010, 5010, CALINX HL7, CPT, ICD9, P4P, 5 star, Hedis, ICD10, HIPAA, Claim Compliance, and Authorization ComplianceUnderstanding backend systems, EMRS, E-prescription, and Practice Management- EZCAP, IDX, MedMC, Medisoft, Allscripts, Prime Clinical, Dr. First.Manage Customer Support.

Maintained Access Database for Provider Directories and Rosters.Plan and coordinate department meetings.Generated leads for new membership.Maintained all marketing accounting records and budget reports.Assisted in the nurse recruiting process and maintain all records for nurse recruiting program.Responsible for all accounts payable and receivables for nurse recruiting program.Responsible for creating and presenting monthly reports to Board of Directors for nurse recruiting program.Collected reporting and analyzed reports for marketing and provider relations.

Managed over 100 disability claims.Contacted and assisted clients with claims.Wrote and sent doctors, employers, and employees correspondence using Microsoft Word.

Us

Responsible for analyzing and learning job processes and work flows for various departments to create flow charts, policy and procedures.Managed all user accounts for EZ-Cap, giving access to new users, and maintaining current users.Managed all report requests for management and clients, distribution of requests and sharing the workload of creating and scheduling reports using MS Access and MS Excel.Assisted in generating and submitting professional encounters to the health plan for all clients. Documenting each submission using MS Excel using the information for reports and analyzing and correcting errors.Supported all EDI (Electronic Data Interchange) projects, schedule all EDI transactions, document daily EDI jobs/transactions in job control log using MS Excel, identify, document and communicate any problems or issues to management.Provided customer support and internal support for all EDI issues.Coordinated with health plan administrators to identify, contact and assist healthcare providers with EDI implementation, maintaining strong communication on production and testing.Assisted management with member eligibility and claims functions pertaining to EDI with full compliance to HIPAA guidelines.Assisted auditors in maintaining compliance of claims for their designated client.