Penny Cook
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Penny Cook Email & Phone Number

Member Relations Manager at Matanuska Electric Association, Inc.
Location: Palmer, Alaska, United States 5 work roles 3 schools
1 work email found @mea.coop 2 phones found area 907 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email p****@mea.coop
Direct phone (907) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Matanuska Electric Association, Inc.
Role
Member Relations Manager
Location
Palmer, Alaska, United States
Company size
112 employees

Who is Penny Cook? Overview

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Quick answer

Penny Cook is listed as Member Relations Manager at Matanuska Electric Association, Inc., a with 112 employees, based in Palmer, Alaska, United States. AeroLeads shows a work email signal at mea.coop, phone signal with area code 907, and a matched LinkedIn profile for Penny Cook.

Penny Cook previously worked as Senior Manager of Member Relations at Matanuska Electric Association, Inc. and Manager of Community Offices at Matanuska Valley Federal Credit Union. Penny Cook studied at Dimond High School.

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Email format at Matanuska Electric Association, Inc.

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{first}.{last}@mea.coop
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Profile bio

About Penny Cook

As the Member Relations Manager at Matanuska Electric Association I manage three district offices, the billing and collections departments and meter reader dispatch and meter readers. I have nine direct reports and 34 staff members overall. My strengths is management, team building, working cross departments and process improvements. In my 34+year career in the financial industry, I have held a range of positions at both Matanuska Valley Federal Credit Union and Wells Fargo Bank of Alaska (National Bank of Alaska). I progressed from my first position as a teller with National Bank of Alaska through the back office departments, handling statements, bookkeeping, balancing general ledger accounts, and balancing 52 branches daily. I also worked in the Mortgage Shipping department. This extensive back-office experience enabled me to be an effective manager and leader. When I moved to the Wasilla area in 1989, I returned to customer-facing positions: Teller, Lead Teller, Teller Supervisor (Service Manager), and Branch Manager. I managed 8-12 staff members with NBA/Wells Fargo Bank.I met my sales/service goals with Wells Fargo as the Service Manager, was in the top 3 for the State of Alaska, and was invited to attend the National and the Regional Sales and Service Convention in Hawaii and in Victoria B.C. in the spring of 2003.In December 2003 I became the Manager of Community Offices with Matanuska Valley Federal Credit Union. I manage and coach 11 Community Office Managers, 1 Contact Center Manager, 1 Service and Sales Manager and 1Training and Development Coordinator. Our Community Offices are in Eagle River, Wasilla, Palmer, Meadow Lakes, Big Lake, Willow, Talkeetna and Oahu Hawaii. I am currently the Primary Contact for Shared Branching. Other positions I have held in conjunction with my current position have included the Consumer Lending Manager and the Certified BSA Compliance Officer.

Listed skills include Banking, Customer Service, Consumer Lending, Retail Banking, and 33 others.

Current workplace

Penny Cook's current company

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Matanuska Electric Association, Inc.
Matanuska Electric Association, Inc.
Member Relations Manager
palmer, alaska, united states
Website
mea.coop
Employees
112
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5 roles

Penny Cook work experience

A career timeline built from the work history available for this profile.

Manager Of Community Offices

Matanuska Valley Federal Credit Union

Palmer, Alaska

I support MVFCU's success through the following responsibilities: Provide overall operation and effective management of MVFCU’s community offices through proactive leadership and direction, equitable treatment of and development opportunities for employees, establishment of quality member relationships, and coordination of activities across the credit union.Work closely with MVFCU’s Consumer Loan Manager.Hire, manage, and coach Community Office Managers; work with managers and the training and development coordinator to develop and implement training programs that support MVFCU’s requirements and goals.Manage an effective Service and Sales program to ensure staff is able to recognize the needs of members and can cross sale the credit unions products and services.Interact with MVFCU’s Senior team, NCUA, vendors, members, and staff in a diplomatic and effective manner to ensure smooth, up-to-date operations, services, and policies. Serve as Acting Consumer Loan Manager and Certified BSA Compliance Officer as needed.Conduct risk management assessments and strategic planning for successful and professional operations.Manage and review products and services and ensure that employees meet member needs. Develop and implement policies and procedures based on actively cultivated awareness of overall operations.Provide budget development and management, cash management, security and safety programs, overall compliance management, lending, new accounts, and member inquiry support for community offices.

Dec 2003 - May 2016

Branch Manager

Wells Fargo Bank (Formerly National Bank Of Alaska)

Anchorage, Alaska Area

At Wells Fargo Bank of Alaska, which merged with National Bank of Alaska in 2000, I advanced from my initial position of Statement Lead/GL Clerk to Store Manager I during my 21-year tenure. In my role as a branch manager, I fulfilled the following responsibilities:Manage retail sales and service functions with a primary goal of complete customer satisfaction and meeting all customer needs.Manage staff performance to encourage excellence through rewards and recognition, cultivating a motivating environment, staff development support and activities, corrective actions focused on improvement, and leading by example. Conduct performance reviews and salary administration.Support consumer lending for Personal Bankers.Maintain controls to ensure operational integrity and compliance with all regulations, policies, guidelines, and codes. Manage staff performance in accordance with established guidelines and the company Code of Ethics and Sales Integrity to ensure team members are in compliance.Ensure timeliness and accuracy of all report submittals.

Aug 1982 - Dec 2003
Team & coworkers

Colleagues at Matanuska Electric Association, Inc.

Other employees you can reach at mea.coop. View company contacts for 112 employees →

MM Mike Mann Mike Mann Colleague at Matanuska Electric Association, Inc.Sutton, Alaska, United States View → JH Jaymie Herbert, Mam, Sphr, Shrm-Cp Jaymie Herbert, Mam, Sphr, Shrm-Cp Colleague at Matanuska Electric Association, Inc.Greater Anchorage Area, United States View → MH Moira Halbert Moira Halbert Colleague at Matanuska Electric Association, Inc.Palmer, Alaska, United States View → JF John Foutz John Foutz Colleague at Matanuska Electric Association, Inc.Seward, Alaska, United States View → VW Vicki Warfield Vicki Warfield Colleague at Matanuska Electric Association, Inc.Palmer, Alaska, United States View → MD Matt Deboer Matt Deboer Colleague at Matanuska Electric Association, Inc.Palmer, Alaska, United States View → DT Dan Tucker, Cet, Chst Dan Tucker, Cet, Chst Colleague at Matanuska Electric Association, Inc.Greater Anchorage Area, United States View → SK Steve Kozlowski Steve Kozlowski Colleague at Matanuska Electric Association, Inc.Palmer, Alaska, United States View → EW Erica Wilson Erica Wilson Colleague at Matanuska Electric Association, Inc.Joint Base Elmendorf Richardson, Alaska, United States View → NB Nathan Bower Nathan Bower Colleague at Matanuska Electric Association, Inc.Palmer, Alaska, United States View →
3 education records

Penny Cook education

Education record

Dimond High School

Banking And Financial Support Services

American Bankers Association

Courses taken: Principles of Banking Consumer Lending Financial Analysis

Accounting/Computer Programs

Mat Su College

I have taken some courses thru the Mat Su College for Accounting and to learn basic computer programs such as MS Office/Excel/Lotus/DOS.

FAQ

Frequently asked questions about Penny Cook

Quick answers generated from the profile data available on this page.

What company does Penny Cook work for?

Penny Cook works for Matanuska Electric Association, Inc..

What is Penny Cook's role at Matanuska Electric Association, Inc.?

Penny Cook is listed as Member Relations Manager at Matanuska Electric Association, Inc..

What is Penny Cook's email address?

AeroLeads has found 1 work email signal at @mea.coop for Penny Cook at Matanuska Electric Association, Inc..

What is Penny Cook's phone number?

AeroLeads has found 2 phone signal(s) with area code 907 for Penny Cook at Matanuska Electric Association, Inc..

Where is Penny Cook based?

Penny Cook is based in Palmer, Alaska, United States while working with Matanuska Electric Association, Inc..

What companies has Penny Cook worked for?

Penny Cook has worked for Matanuska Electric Association, Inc., Matanuska Valley Federal Credit Union, Wells Fargo Bank (Formerly National Bank Of Alaska), and First National Bank Alaska.

Who are Penny Cook's colleagues at Matanuska Electric Association, Inc.?

Penny Cook's colleagues at Matanuska Electric Association, Inc. include Mike Mann, Jaymie Herbert, Mam, Sphr, Shrm-Cp, Moira Halbert, John Foutz, and Vicki Warfield.

How can I contact Penny Cook?

You can use AeroLeads to view verified contact signals for Penny Cook at Matanuska Electric Association, Inc., including work email, phone, and LinkedIn data when available.

What schools did Penny Cook attend?

Penny Cook studied at Dimond High School.

What skills is Penny Cook known for?

Penny Cook is listed with skills including Banking, Customer Service, Consumer Lending, Retail Banking, Leadership, Management, Credit, and Sales.

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