Richard Peralta Email & Phone Number

New York, United States

• Identified and diagnosed hardware failures and software issues across various computers and related equipment, meticulously documenting findings for reference.
• Provided clear and detailed technical explanations to walk-in customers, conducting thorough problem analyses and offered tailored solutions through consultative selling techniques to ensure customer satisfaction and.
• Recommended optimal components and configurations, skillfully assembling customized computer systems to meet specific client needs.
• Communicated promptly and courteously with customers via multiple channels—including face-to-face, telephone, text, and email—keeping them informed throughout the service process.
• Utilized technical manuals and support resources effectively, maintaining current certifications such as CompTIA A+ and staying updated on emerging technologies and retail products.
• Maintained a clean and organized work area to facilitate efficient workflow and create a professional environment conducive to positive customer experiences.

New Paltz, New York

• A historical enrichment project based on deciphering messages from world war II that were encrypted using popular cipher methods for that era.
• Developed a comprehensive module-based program to decrypt a variety of ciphers used during World War II.
• Customized and optimized the existing code base to support multiple types of enigma machine ciphers, enhancing the program's versatility and functionality.
• Extended the capabilities of the program by integrating German decryption and translation features, allowing for more accurate and insightful analysis of encrypted messages.
• Introduced a highly efficient multi-threaded option for enigma machine ciphers, resulting in an impressive average runtime reduction of 75% (from 5 minutes to 45 seconds).
• Collaborated with the team to reimplement the brute force cipher key cracking algorithm, ensuring its compatibility with the new multi-threaded decryption method, significantly improving overall decryption speed and.

• Memorized 40+ event specific dishes and drinks each week to answer guest questions.Performed setup and breakdown of event fixtures, decor, glassware and silverware for guest comfort and accessibility.
• Earned a food handlers permit to accurately follow safe food handling protocols and procedures ensuring the safety of guests.
• Served 100 to 300 guests for any given event while memorizing guest orders and allergies.
• Served as a mediator between supervisors and guests in need of special accommodations.

Bachelor Of Science - Bs, Computer Science, 3.2

Associate Of Science - As, Computer Science, 3.0

Computer Installation And Repair Technology/Technician, 4.0