Percival Powers Email & Phone Number

Utilize advanced Excel functions and data analysis techniques to monitor, evaluate, and optimize key performance metrics in medical revenue cycle management (RCM), focusing on areas like claims processing and denials management.Develop and maintain interactive Power BI dashboards, transforming complex data into actionable insights for stakeholders and enhancing data-driven decision-making.Extract, transform, and analyze data from multiple sources, using SQL to query databases and support various reporting needs across departments.Collaborate closely with cross-functional teams to streamline workflows and improve operational efficiency through automated data processes.Configure and program account systems, ensuring accurate setup and alignment with client-specific business rules for call handling and productivity tracking.Conduct statistical analyses to identify trends, forecast volumes, and recommend strategies for improving productivity and financial outcomes.Manage large datasets while ensuring data quality and consistency, implementing checks and validation techniques as needed.Provide data-driven support for strategic initiatives, presenting findings clearly to executives and team leads through compelling data visualizations and reports.Troubleshoot and resolve data discrepancies, working proactively with teams to ensure the integrity and reliability of all data outputs.Assist in training and mentoring team members on data analysis best practices, Excel functionality, and data visualization techniques.

As a Senior Business Intelligence Analyst at Parable Associates LLC, I leveraged over a decade of experience in healthcare RCM and data analytics to drive data-driven decision-making and operational excellence. My role involved transforming complex data into actionable insights, optimizing revenue cycles, and enhancing financial performance through robust BI solutions.Key Responsibilities:Developed and maintained advanced Power BI dashboards and reports for real-time insights into key metrics.Collaborated with cross-functional teams to identify data needs and develop tailored BI solutions.Conducted ETL processes using SQL to ensure data accuracy and integrity.Created intuitive visualizations of complex data sets using best practices.Analyzed healthcare datasets, including eligibility (271) and ERA (835) files, to identify trends and improvement opportunities.Automated tasks using Power Automate and VBA, increasing efficiency.Trained end-users on Power BI, data interpretation, and report utilization.Achievements:Deployed and maintained numerous Power BI reports and workspaces, enhancing accessibility and user experience.Implemented data governance and quality assurance processes, ensuring reliability and consistency.Recognized for exceptional problem-solving skills and ability to translate business requirements into effective BI solutions.My tenure at Parable Associates LLC allowed me to hone my skills in data analytics, business intelligence, and healthcare RCM, solidifying my passion for leveraging data to drive meaningful business outcomes.

Twinsburg, Oh

As the Head of Data Analytics at Richter Healthcare Consultants, I directed data management initiatives for over 200 healthcare facilities, optimizing financial processes and insurance enrollments. My role focused on leveraging advanced data analytics and business intelligence tools to drive efficiency and improve financial performance across the organization.Key Responsibilities:Led the full implementation of Power BI, Power Automate, and SQL Server, transforming the company’s reporting system from a 4-week manual process into an overnight automated solution, enhancing efficiency by over 75%.Implemented financial reporting mechanisms that reduced monthly closing times by 30%.Directed data management strategies, optimizing processes and enhancing reporting capabilities for healthcare facilities.Collaborated with healthcare plans to enhance reporting and manage enrollments and clearinghouse operations.Developed and maintained automated reporting solutions to support business objectives, improving operational efficiency and financial performance.Achievements:Spearheaded a comprehensive overhaul of the company’s reporting system, significantly improving data accessibility and usability.Reduced manual data retrieval times, resulting in faster and more accurate reporting.Improved financial reporting processes, contributing to more timely and informed decision-making.Established strong relationships with healthcare plans and stakeholders, ensuring effective collaboration and communication.My tenure at Richter Healthcare Consultants allowed me to enhance my expertise in data analytics and business intelligence, with a particular focus on healthcare RCM. This experience solidified my ability to drive efficiency and positive outcomes through innovative data solutions.

Rocky River, Ohio, United States

As the Pre-Collections Team Supervisor at JP Recovery Services, I led a team of over 100 call center employees, enhancing medical billing and collections processes. My role focused on streamlining operations, implementing policy changes, and utilizing data analytics to drive performance improvements.Key Responsibilities:Supervised and trained a large team, improving efficiency and effectiveness in billing and collections.Implemented policy changes and training programs, resulting in a 30% increase in collections.Developed VBA reports for financial analysis, standardizing processes within the company and for clients.Executed SQL queries to extract, transform, and load data, ensuring reliable data for analysis.Used R for statistical analysis and data visualization, creating reports to guide business strategies.Created interactive dashboards to enhance data accessibility for stakeholders.Acted as the key liaison between the company and clients, fostering strong relationships.Achievements:Improved collections performance by 30% through effective policy changes.Standardized financial reports, improving decision-making processes.Enhanced data quality through advanced SQL querying and ETL processes.Recognized for strong leadership and data-driven performance improvements.My role at JP Recovery Services allowed me to develop leadership and data analytics skills, contributing to significant improvements in billing and collections processes. This experience reinforced my ability to drive efficiency and positive outcomes through team management and data-driven decision-making.

Mayfield Heights, Ohio, United States

Data Collection & Analysis: Extracted, transformed, and analyzed large datasets from multiple sources, leveraging tools such as SQL, Python, and Excel to uncover actionable insights.Reporting & Visualization: Developed and maintained interactive dashboards and reports using Power BI, translating complex data into easy-to-understand visual formats for stakeholders.Statistical Analysis: Performed statistical analysis to identify trends, anomalies, and performance metrics, using findings to guide business strategies and operational improvements.Process Improvement: Collaborated with cross-functional teams to streamline data workflows and automate repetitive tasks, reducing inefficiencies and enhancing data quality.Predictive Modeling: Supported the creation of predictive models that informed risk assessment, customer segmentation, and strategic planning, contributing to a proactive business approach.Data Governance: Ensured data accuracy and consistency by implementing quality checks and adhering to Progressive Insurance's data governance standards.Business Collaboration: Partnered with teams in marketing, finance, and claims to align analytics projects with company goals, providing insights that drove key business outcomes.

Cleveland, Oh

Managed a diverse portfolio of SKUs, adding new products, updating details, and monitoring performance.Collaborated with suppliers and internal teams to streamline the supply chain, placing purchase orders and expediting shipments.Oversaw warehouse operations, ensuring efficient product flow and addressing stock discrepancies and damaged items.Analyzed sales data to forecast demand, identify top-performing products, and inform purchasing decisions.Built strong vendor relationships, negotiating terms, pricing, and delivery schedules while collaborating on promotions.Conducted market research to track consumer trends and competitor offerings, making strategic product recommendations.Monitored inventory turnover, minimizing excess stock and out-of-stock situations through strategic planning.Worked cross-functionally with marketing and merchandising teams to execute product promotions and campaigns.Maintained detailed records of purchase orders and inventory reports, ensuring compliance with company policies.

Cleveland, Oh

Performed in-depth data analysis to track and improve call center performance, utilizing advanced Excel techniques such as pivot tables, VLOOKUP, INDEX-MATCH, and nested formulas.Created and maintained detailed Excel dashboards to visualize call statistics, productivity metrics, and key performance indicators (KPIs) for management and client reporting.Used complex data modeling and conditional formatting in Excel to forecast call volumes, optimize staffing schedules, and identify trends impacting service efficiency.Automated repetitive data tasks using Excel macros and VBA, streamlining data entry and report generation to save time and reduce errors.Conducted statistical analysis to measure the impact of new initiatives and recommend strategies for enhancing productivity and service quality.Programmed call-handling systems for new client accounts, configuring call scripts, routing logic, and reporting parameters to meet unique business needs.Developed data-driven insights to assist leadership in decision-making, presenting findings through detailed reports and visual summaries.Managed and analyzed large datasets from multiple sources, ensuring data integrity and accuracy for reliable reporting.Collaborated with operations and IT teams to implement data solutions that improved workflow efficiency and service delivery.Provided Excel training and support to team members, enhancing overall data literacy and analytical capabilities within the organization.

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