Diane Lee Email & Phone Number

New York, Ny, Us

New York, New York, United States

Boston, Massachusetts, United States

• Build/manage email campaigns for several financial clients.• Develop schemas and ETL import workflows for ingesting data.• Automate various tasks that are otherwise time-consuming such as: exporting reports, monitoring file-loads, kicking off recurring campaigns, and alerts to the team.• Documenting processes, as well as creating troubleshooting-guides of known-issues for quicker resolution in the future.• Created and managed a Jira project for our internal Client Services team, promoting organization and ensuring a balanced workload among team members.

Greater Boston Area

Senior Business Systems Analyst, Marketing - Jan 2017 – March 2019Business Systems Analyst 2, Marketing - Jan 2014 – Dec 2016Business Systems Analyst 1, Marketing - Jan 2013 – Dec 2013• Build/manage multichannel campaigns for a pharmaceutical client.• Gather requirements, create technical specifications, collaborate with developers, and perform functional testing for solution implementations/enhancements.• Identify areas for improvement and propose ideas for solution enhancements.• Create test plans, test data, and execute testing for marketing campaigns.• Pull campaign reports to analyze opens, clicks, opts, and other criteria as requested by client.• Mentor and train fellow team members.

Greater Boston Area

Managed case load of 350+ claimants nationwide – assisted with filing for Social Security Disability Insurance, appealing denials with strict deadlines, and providing timely updates on claim statuses

Stamford, Ct

• Answered high-volume telephone calls from potential guests to pre-screen, document, and submit their stories to the producers• Contacted potential audience members to reserve tickets for show days• Assisted PA’s with production during preparation days and show days

Chicopee, Ma

Temporary (2-3 months) clerical position assisting in the Human Resources office• Communicated with Project Managers to assign Field Monitors to specific projects as needed• Assisted in processing of weekly payroll (included QA/QC of timesheets)• Reviewed applications and resumes of potential new hires• Performed clerical duties including data entry, scanning, copying, and filing

Troy, Ny

• Digitized tapes for television and web• Programmed iEAR tv! channel 55 using Carousel: Tightrope Media Systems• Created a short 3D animated intro scene for iEAR

United States

• Checked out and returned audio and video equipment for student use on audio and video projects• Maintained a database of confidential student information

United States

• Developed a FileMaker Database that would help procurement with inventory• Participated in Character Design, Storyboarding and Figure Drawing classes through “Nickelodeon University”• Gained insight of how technology contributes heavily to the creation of cartoons• Researched and delivered technical solutions for studio• Assisted with studio moves, color calibration of Xerox printers, imaging computers, preparing conference rooms for meetings, installing software, and setting up computers for new users